Noc Engineer jobs in Mumbai, Maharashtra
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View similar jobs with this employerBlack BoxMumbai, Maharashtra- We are looking for a motivated Engineer – Service Delivery (L1) to support enterprise Voice and Unified Communication platforms.
- Tikona Infinet Pvt. Ltd.Bhandup, Mumbai, Maharashtra
- Health insurance
- Life insurance
- Provident Fund
- Coordinate with field engineers and service providers during outages and maintenance activities.
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- Revmax Telecom Infrastructures pvt LtdVikhroli, Mumbai, Maharashtra
- Health insurance
- Paid sick time
- Cell phone reimbursement
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- Handover & Takeover from the shifts.
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- Tata CommunicationsMumbai, Maharashtra
- Job Description The Subsea Network Operation Center (NOC) role is responsible for 24x7 network operations and maintenance of submarine cable systems.
- AMBC TechnologiesMumbai, Maharashtra
- Coordinated with field engineers for CCTV installation, maintenance, commissioning, and on-site fault resolution activities.
- NTT DATAMumbai, Maharashtra
- As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT…
- AMBC TechnologiesMumbai, Maharashtra
- Provide Level 2 technical support for VSAT, L-band, and LEO/MEO satellite services.
- Troubleshoot RF, connectivity, latency, packet loss, and modem-related…
- AMBC TechnologiesMumbai, Maharashtra
- Provide Level 2 technical support for VSAT, Fleet Xpress, and satellite communication systems serving maritime and enterprise customers.
- Talent Vision ServicesMumbai, Maharashtra
- Collaborate with cross-functional teams, including network engineers, security analysts, and system administrators, to address complex NAC-related issues and…
- AMBC TechnologiesMumbai, Maharashtra
- Mentor L1/L2 engineers and support vessel IT deployment projects.
- Act as final escalation point for complex IT and satellite communication issues.
- Vunet SystemsMumbai, Maharashtra
- Health insurance
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- TGBPL TP India - GBSMumbai, Maharashtra
- Work from home
- Utilize advanced support technologies and processes engineered to achieve outstanding results.
- Mapping the relationships between IT platform/infrastructure…
- TGBPL TP India - GBSMumbai, Maharashtra
- Work from home
- Utilize advanced support technologies and processes engineered to achieve outstanding results.
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- Integrated Wireless SolutionsMumbai, Maharashtra
- Follow up of fault with different work group inside the NOC & Field till closure of the fault.
- Monitor and track all the events to ensure that they receive…
- Neosoft Technologies Pvt.LtdMumbai, Maharashtra
- Security Test Engineer (2-8 Years).
- QC Manager (10-12 Years).
- EclerxMumbai, Maharashtra
- Assist field engineers with OTDR testing for fiber faults.
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Job Post Details
Job details
Job type
- Full-time
Shift and schedule
- Rotational shift
Location
Mumbai, Maharashtra
Full job description
Job description
Job Title:
NOC Engineer – Service Delivery (L1 – Voice)
Location: Mumbai (Work from Office)
Department: GNOC
Experience: 0–1 Year
Shift: 24×7 Rotational Support
Job Summary
We are looking for a motivated Engineer – Service Delivery (L1) to support enterprise Voice and Unified Communication platforms. The candidate will be responsible for first-level incident handling, monitoring, and troubleshooting while ensuring SLA-driven support in a 24×7 operational environment.
Required Technical Skills
Strong foundation in IT / Telecommunications (Degree/Diploma preferred)
Basic understanding of PBX and Avaya systems (Avaya certification is an added advantage)
Understanding of IP Telephony and VoIP fundamentals
Basic knowledge of networking concepts (TCP/IP, VLAN, Routing basics)
Familiarity with ticketing tools such as ServiceNow (preferred)
Soft Skills
Strong troubleshooting and analytical mindset
Good reasoning and problem-solving abilities
Effective verbal and written communication skills
Client-focused and service-oriented approach
Ability to work in a team and handle pressure in SLA-driven environments
Key Responsibilities
Provide L1 support for Avaya Communication Manager, Session Manager, and related voice applications
Monitor and manage incidents via ServiceNow, ensuring timely updates and SLA adherence
Perform initial diagnosis, basic call trace analysis, and escalate issues to L2/L3 teams when required
Handle user requests such as extension creation/modification, call routing, hunt groups, and voicemail configuration
Perform proactive monitoring of trunks, gateways, and voice infrastructure
Coordinate with internal teams and stakeholders for issue resolution
Support scheduled maintenance activities and documentation updates
Ensure adherence to SOPs, compliance standards, and defined service processes
Job Title:
NOC Engineer – Service Delivery (L1 – Voice)
Location: Mumbai (Work from Office)
Department: GNOC
Experience: 0–1 Year
Shift: 24×7 Rotational Support
Job Summary
We are looking for a motivated Engineer – Service Delivery (L1) to support enterprise Voice and Unified Communication platforms. The candidate will be responsible for first-level incident handling, monitoring, and troubleshooting while ensuring SLA-driven support in a 24×7 operational environment.
Required Technical Skills
Strong foundation in IT / Telecommunications (Degree/Diploma preferred)
Basic understanding of PBX and Avaya systems (Avaya certification is an added advantage)
Understanding of IP Telephony and VoIP fundamentals
Basic knowledge of networking concepts (TCP/IP, VLAN, Routing basics)
Familiarity with ticketing tools such as ServiceNow (preferred)
Soft Skills
Strong troubleshooting and analytical mindset
Good reasoning and problem-solving abilities
Effective verbal and written communication skills
Client-focused and service-oriented approach
Ability to work in a team and handle pressure in SLA-driven environments
Key Responsibilities
Provide L1 support for Avaya Communication Manager, Session Manager, and related voice applications
Monitor and manage incidents via ServiceNow, ensuring timely updates and SLA adherence
Perform initial diagnosis, basic call trace analysis, and escalate issues to L2/L3 teams when required
Handle user requests such as extension creation/modification, call routing, hunt groups, and voicemail configuration
Perform proactive monitoring of trunks, gateways, and voice infrastructure
Coordinate with internal teams and stakeholders for issue resolution
Support scheduled maintenance activities and documentation updates
Ensure adherence to SOPs, compliance standards, and defined service processes
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