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Job Post Details

Key Account Manager
₹6,28,000 - ₹12,00,000 a year
Full-time

Job details

₹6,28,000 - ₹12,00,000 a year
Provident Fund
Full-time
Delhi, Delhi

Full job description

JD— MODERN TRADE + E-COMMERCE + D2C & Quick Commerce

ICHIBAN OISHI FOODS LLP (TASTY NINJA)

JOB DESCRIPTION

Position Title - Manager / Senior Manager – Modern Trade, E-Commerce & D2C

Function - Sales – Organized Retail & Digital Commerce

Location - NSP, New Delhi

Reporting To - National Sales Manager / Management

Experience - 5–9 years

Industry Preference - FMCG / Foods / Consumer Products

Education - Graduate required; MBA / PGDM preferred

Work Type - Full-time · Office-based · 6-day working

Role Purpose - Own Tasty Ninja's business development and growth across:

Modern Trade + E-Commerce Marketplaces + Brand Website / D2C

The role requires an individual who can acquire new accounts as well as commercially manage them after onboarding.

Key Account Universe

Modern Trade: Reliance Retail, DMart, Nature's Basket, Modern Bazaar, Le Marche, Spencer's, Lulu and other national/regional chains.

E-Commerce: Amazon, Flipkart, BigBasket, JioMart and other relevant marketplaces.

D2C: Tasty Ninja's own website and digital storefront.

Responsibilities

Modern Trade — New Business Development

  • Identify decisionmakers across national and regional retail chains.
  • Lead buyer/category meetings.
  • Secure product listings and linking.
  • Negotiate Terms of Trade (TOT).
  • Develop account-wise assortment.
  • Drive store/region rollout.
  • Negotiate listing fees, trade margins, schemes and promotional support.
  • Build annual/quarterly Joint Business Plans (JBP).
  • Own primary and secondary sales.
  • Monitor sell-through and repeat ordering.
  • Drive NPD launches.
  • Manage chain-wise promotional and visibility calendars.
  • Handle reconciliation, claims and commercial deductions.

E-Commerce Marketplace Management

Own Amazon, Flipkart and relevant marketplaces end-to-end:

  • Marketplace onboarding
  • Seller/Vendor account management
  • Catalogue
  • Pricing
  • Inventory
  • Promotions
  • Fulfilment
  • Account health
  • Listings
  • A+ / enhanced content coordination
  • Search visibility
  • Buy Box where applicable
  • New launches
  • Campaign participation
  • Revenue planning

Own important marketplace metrics:

  • Net sales
  • Conversion rate
  • Traffic
  • Average selling price
  • Contribution
  • ACoS / ROAS where applicable
  • Search/organic ranking
  • Inventory
  • Fill rate
  • Return rate
  • Account health

D2C / Website Commercial Management

Own the commercial performance of tastyninja.com or the company's D2C storefront.

Responsibilities:

  • Website revenue
  • Product assortment
  • Bundles
  • Pricing
  • Offers
  • Coupon strategy
  • Average Order Value
  • Conversion analysis
  • Repeat purchases
  • Inventory availability
  • Sales calendar
  • Promotional calendar
  • Product launches
  • Commercial reporting

Work closely with marketing/agency teams on traffic acquisition.

Commercial & P&L Ownership

Monitor:

  • Gross sales
  • Net sales
  • Channel margins
  • Trade spends
  • Listing expenditure
  • Promotions
  • Discounts
  • Marketplace commissions
  • Advertising investment
  • Logistics costs where relevant
  • Returns
  • Claims
  • Account profitability
  • Contribution margin

KPIs

  • MT accounts opened
  • E-commerce accounts opened
  • Active stores
  • Active marketplace SKUs
  • First PO
  • Repeat orders
  • Primary sales
  • Secondary sales
  • Marketplace GMV / net sales
  • D2C sales
  • Contribution margin
  • Trade-spend ROI
  • Marketplace ROAS/ACoS where applicable
  • Inventory availability
  • Fill rates
  • Marketplace conversion
  • Account receivables
  • Customer profitability

Pay: ₹628,000.00 - ₹1,200,000.00 per year

Benefits:

  • Provident Fund

Work Location: In person

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