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Job Post Details
Job details
Pay
- ₹26,000 - ₹38,000 a month
Job type
- Permanent
- Full-time
Shift and schedule
- Weekend availability
- Night shift
- Rotational shift
Location
Ahmedabad, Gujarat
Benefits
Pulled from the full job description
- Health insurance
- Life insurance
- Commuter assistance
- Provident Fund
Full job description
Job Title: Chat Support Executive
Work Location: Ahmedabad, Gujarat (Relocation Mandatory)
Selected candidates will join our Ahmedabad team and must be open to relocation.
Role Overview
The role involves providing online customer assistance via written channels including email, text, and social platforms. Candidates will handle queries, offer product information, and ensure smooth customer interactions with professionalism.
Responsibilities
- Respond to customer concerns through written support channels
- Ensure clarity, accuracy, and empathy in all responses
- Maintain high service standards and customer satisfaction
Eligibility
- Minimum: High School Diploma or equivalent
- Freshers eligible; 1-year customer support experience preferred
- Strong written English skills
- Basic computer knowledge and typing proficiency
- Comfortable with rotational, weekend, and night shifts
Salary: ₹26,000–₹38,000 CTC (based on experience & interview)
Benefits: PF, cab (night shifts), shift allowance, insurance
Job Types: Full-time, Permanent, Fresher
Benefits:
Health insurance
- Life insurance
- Provident Fund
Job Types: Full-time, Permanent
Pay: ₹26,000.00 - ₹38,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Will you be able to reliably commute or relocate to Makarba, Ahmedabad, Gujarat for this job?
- Are you flexible to work in rotational shifts?
- How much will you rate your English Communication out of 10?
- What's your current and expected ctc?
Work Location: In person
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