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Online Typing jobs in Bengaluru, Karnataka
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View similar jobs with this employerClock Edge Technologies Pvt LtBangalore City, Bengaluru, Karnataka- * Utilize the online resources and process pages for fast, accurate information regarding job functions and procedural changes.
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Job Post Details
Chat Support Executive
Madiwala, Bengaluru, Karnataka
₹16,000 - ₹33,000 a month
-
Part-time, Fresher, Full-time
Chat Support Executive
Job details
₹16,000 - ₹33,000 a month
Part-time, Fresher, Full-time
Madiwala, Bengaluru, Karnataka
Full job description
chat support executive helps customers solve problems and answer questions in real-time using online text chat, messaging apps, or social media.
Key Responsibilities
- Answering queries: Respond to customer questions quickly and clearly through live chat tools.
- Multitasking: Manage multiple chat conversations at the same time without losing quality or speed.
- Resolving issues: Troubleshoot technical glitches, process orders, or fix billing problems.
- Escalating complaints: Pass hard problems or angry customer issues to senior supervisors or technical teams.
- Logging data: Write down notes about customer problems and solutions in the company database.
Required Skills
- Strong typing and writing: Good spelling, clear grammar, and fast typing skills.
- Good communication: A polite, friendly, and helpful tone in all messages.
- Patience and empathy: Ability to stay calm and kind when dealing with upset customers.
- Basic computer skills: Know how to use CRM software, chat platforms, and spreadsheets.
Qualifications
- Education: High school diploma (12th pass) or a college degree.
- Required Age criteria 18 to 29 years
- Required Experience fresher to 2years experience
Experience: Past work in customer service or data entry is helpful.
Pay: ₹16,000.00 - ₹33,000.00 per month
Work Location: In person
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