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Operations Night Shift jobs in Ahmedabad, Gujarat

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Customer Experience Specialist - Night Shift - job post

LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED
Ahmedabad, Gujarat
₹35,000 - ₹50,000 a month

Job details

Pay

  • ₹35,000 - ₹50,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift
  • Rotational shift

Location

Ahmedabad, Gujarat

Benefits

Pulled from the full job description

  • Health insurance
  • Leave encashment
  • Provident Fund
  • Flexible schedule

Full job description

  • Experience in lending, customer service, telesales, lead generation, or financial operations, preferably in a digital lending environment
  • Good understanding of loan application journeys and customer onboarding processes
  • Strong communication and interpersonal skills, with the ability to guide customers clearly through the application process
  • Ability to review customer applications, identify gaps, and coordinate for timely resolution.
  • Strong follow-up, persuasion, and problem-solving skills to engage customers who are stuck at different stages of the funnel
  • Attention to detail, professional attitude, and ability to work within service level timelines
  • Fluent English is essential; familiarity with Canadian customer communication and lending terminology will be an added advantage
  • Candidate should be open to working in night shifts and rotational shifts

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person

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