Skip to main content
Upload your CV and find your next job on Indeed!

PC Solutions jobs

Sort by: -
    • Note: rotational Shifts, 5 days working, 2 week Offs (week offs rotational).
    • Experience with MS Office Applications including Outlook, software, hardware and…
    • Administration, and vulnerability management of Linux environment both in online and offline mode.
    • Fixing faults and fine-tuning for performance, stability, and…
    • Good Technical skill on Windows/MAC platform.
    • Good knowledge of Outlook and Slack configuration.
    • Provide support to Desktops, Printers, and other peripherals…
    • Technical Documentation: Prepare and review technical documentation, including architecture diagrams, deployment guides, and solution overviews.
    • 5+ years experience with remote desktop support- the ability to troubleshoot software, hardware, and connectivity issues remotely.
    • Trained “Audio Video Systems Operations Staff” for day-to-day Operations of installed Audio Visual Systems at ‘American Express’ Gurgaon and Bangalore offices.
    • Be responsible for presenting/selling the solution to customers, including providing technical.
    • Customers in detail, for the design of the appropriate cloud-…
    • Collaborate with internal teams, including solution architects, project managers, and delivery teams, to develop comprehensive solutions that meet customer…
    • Collaborate with internal teams, including solution architects, project managers, and delivery teams, to develop comprehensive solutions that meet customer…
    • Provide customized logistics solutions that meet their specific requirements and add value to their operations.
    • A Master’s degree is a plus.

Job Post Details

Remote Desktop Engineer - job post

PC Solutions
4.2 out of 5 stars
Gurugram, Haryana
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Rotational shift

Location

Gurugram, Haryana

Full job description

Job highlights

  • Note: rotational Shifts, 5 days working, 2 week Offs (week offs rotational)
  • Profiles: Remote Desktop Engineer.
  • Job Location: DLF Cyber City, Gurugram (Work from office)
  • Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs
  • Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues
  • No Cab, Timing feasible for Metro and other Public Transport.

Profile

  • 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely .
  • At least 1 to 2 years utilizing chat functionality to service the customer.
  • Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues
  • Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony
  • Familiarity with security tools and triaging
  • Experience with installation, upgrade, and maintenance of software, hardware and peripherals

Deliverables

  • Utilize remote control tools to manage and enforce compliance with standards
  • Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software
  • Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures.
  • In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues
  • Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer’s incident
Let Employers Find YouUpload Your Resume