As a Body Shop Manager you are responsible for efficient and profitable operations of body & paint shop. In this function, you ensure that strategic and operational goals are met and that the derived measures are implemented. You are also responsible identifying training needs for body and paint technicians. You are responsible for controlling stock and assets and profitable sales of body & paint products. You are also responsible for enhancing and maintaining customer relation and satisfaction thus building positive brand image. Thus, you are the part of general management

Qualification

B.E / Diploma in automobile and post-graduation in management studies will have an added advantage.

Training

 Undergone training in a Bodywork profession.

 Additional training in business management, Skills,

Experience

 Minimum 10 years of experience in this field.

 Solid professional experience in personnel management and heading teams

 Solid professional experience in dealing with customers and suppliers.

1/8Key Responsibilities:

 Monitoring efficiency of work and processes to ensure quality repairs

 Maintaining equipment used in the bodyshop and ensuring regular services and maintenance checks are monitored

● Continue growth in sales and net income of bodyshop department

● Ensure customer satisfaction.

● Builds and maintains good working relations with insurance companies

 Ensure collection of all insurance company payments.

● Ensure all safety policies are update and enforced.

● Troubleshoot & solve daily issues.

● Forecast monthly and yearly financial goals.

Competencies

Organizational competence

 You have the ability to put in place structured processes and ensure a high level of quality in Body & Paint Shop as well as to create a sense of awareness about this.

 You implement decisions effectively and achieve agreed objectives.

 You set high standards of quality, ensure their sustainability vis a vis colleagues and employees, as well as maintaining these standards yourself.

 You use interfaces and exchange experiences actively and across divisions.

 You communicate processes clearly to others involved.

 You are open to new solutions or process optimizations.

 Ability to control clerical work, administration, organization, systems, financial matters and leadership ability.

Action goal: At all times, you guarantee the efficiency of the Body & Paint Shop by efficient and quality effective processes.

Business competencies

 You have the ability to plan and set out future-directed strategic and operational goals for the long run, as well as ensure profitability of Body & Paint Shop at all times.

 You actively generate ideas for forming strategic and operational goals.

 You have a distinct long-term vision and keen sense for market trends.

 You recognize and consider changing demands; you can derive targets from key figures.

 You pay attention to the operative utilization of capacity in the Body & Paint Shop

 You initiate and actively manage new customer acquisitions.

Action goals: you play an important role in increasing the earning of the dealership.

Technical competencies

 You have the ability to use your professional knowledge in planning and controlling body & paint shop activities.

 You optimize the utilization of available tools, systems and instruments in planning, managing and developing body & paint shop activities.

 You can analyze and assess the key figures of derive targets as well as utilize them actively in planning and controlling body & paint shop activities.

Action goals: you ensure an effective business operation.

Tasks

Main Tasks

Improving profitability:

 Ensuring the Body & paint shop department achieves budget objectives by continual (weekly/monthly) examination of accounts, operating controls and composite figures in conjunction with the Service Head

 Operating the Body & Paint shop efficiently.

 Ensuring accurate invoicing and repair estimate

 Ensuring premises, equipment and other assets are controlled and used effectively.

 Ensuring all stock purchases are controlled and sold at a profit.

Cost control

 In conjunction with the achievement of employee efficiency targets, maintaining Workshop productivity records to monitor the effective use of employee.

 Examining (weekly/monthly) financial information to ensure all outstanding debts are promptly collected from Customer & from Insurance Company.

 Establishing and monitoring all training requirements and costs to provide satisfactory levels of skill, job satisfaction and cost-effective development of key personnel.

Customer Service and Satisfaction:

 Ensuring high quality standards of workmanship

 Ensuring all parts estimated and authorized are fitted to the vehicle, any non-required but authorized

parts are not charged to the customer or Insurance Company.

Interested candidate can share resume by indeed or can whats app on 8799909708

Contact Person : Prachi - HR

Job Type: Full-time

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits: