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Part Time Call Center jobs in Bengaluru, Karnataka

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Job Post Details

Call Center Representative - Bangalore (Work from Office) Start Date 3/10/25 - job post

Transworld Systems, Inc.
3.1 out of 5 stars
Bengaluru, Karnataka
₹18,500 a month
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • ₹18,500 a month

Job type

  • Full-time

Shift and schedule

  • Night shift
  • Monday to Friday

Location

Bengaluru, Karnataka

Benefits
Pulled from the full job description

  • Commuter assistance
  • Health insurance
  • Paid holidays
  • Paid time off

Full job description

Overview:
  • Please Note:
  • English language proficiency is required for this role.
  • This is a full-time, work from office role.
MEGA JOB FAIR WALK IN AT BANGALURU OFFICE

Walk In Interviews:
Monday to Friday
4:00 PM to 8:00PM IST

Address:
Transworld Systems Inc.
Block 12B, Pritech Park,3rd Floor,
SEZ Survey No 51-64/4,
Bellandur, Village. Bldg 9A Rd,
Bengaluru –Karnataka 560103

TSI Recruitment:
Kindly carry your Updated resume and Photo ID proof.
Meet : HR – Abusufiyan
Contact: Nirmala 911 301 5045

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Work Location:
This is a Work from Office position and location is Bangalore at
3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64/4, Bellandur, Village, Bldg 9A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103

Compensation
: INR : ₹18,500 monthly
Shift: Night / Days Off: Saturday and Sunday

Upon submitting your job application, you may contact our Talent Acquisition team regarding questions by utilizing the following resources:

Meet
: HR – Abusufiyan
Contact: Nirmala 911 301 5045

Build Your Future! Come join our thriving team as a Semi-Voice Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI (part of TSI family of companies)?
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous Incentive opportunity
  • Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays!
  • Transport facility (Depends on policy and shift) - Transportation provided
  • Working 5 days/week
Responsibilities:
In This Role, You Will:
  • Customer Interaction: Handle semi-voice interactions with customers, including answering queries, providing information, and guiding them through the mortgage application and approval process.
  • Data Management: Process and update mortgage-related information accurately in our systems, ensuring all documentation and data are complete and up-to-date.
  • Documentation Review: Review and verify mortgage documents, ensuring compliance with company policies and regulatory requirements.
  • Issue Resolution: Identify and resolve issues or discrepancies in mortgage applications or processes, escalating complex cases to senior team members as needed.
  • Compliance: Adhere to all regulatory and company compliance standards, ensuring that all interactions and documentation meet required guidelines.
  • Communication: Maintain clear and effective communication with customers and team members, providing regular updates and follow-ups as necessary.
  • Reporting: Prepare and submit reports on processing metrics, customer feedback, and any issues encountered during the mortgage process.
Qualifications:
Ideal Candidate Qualifications:
  • Excellent organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and accuracy.
  • Ability to handle multiple tasks and prioritize effectively.
  • Graduate Fresher’s or HSC + Minimum 6 months of experience.
  • Customer-centric attitude with strong problem-solving skills.
  • Adaptability to changing processes and requirements.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

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