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restaurant manager
Captain
Dehradun, Uttarakhand
₹20,000 - ₹25,000 a month
Part-time, Full-time

Job details

₹20,000 - ₹25,000 a month
Food provided, Provident Fund
Part-time, Full-time
Dehradun, Uttarakhand

Full job description

Job Summary

The Banquet/Restaurant Captain is responsible for supervising and coordinating the service team to ensure smooth, efficient, and high-quality food and beverage operations. The Captain ensures excellent guest service, maintains service standards, and supports the Restaurant or Banquet Manager in the day-to-day operation.

Key Responsibilities

  • Supervise and coordinate waiters, stewards, and other service staff during restaurant and banquet operations.
  • Ensure proper mise-en-place and readiness of the restaurant or banquet area before service.
  • Welcome guests and ensure prompt, courteous, and professional service.
  • Take food and beverage orders accurately and coordinate with the kitchen and bar.
  • Monitor food and beverage presentation, quality, and service timing.
  • Handle guest requests, complaints, and special requirements professionally.
  • Brief the service team before each shift regarding menus, events, VIP guests, special requests, and operational requirements.
  • Allocate duties and sections to service staff and monitor their performance.
  • Ensure correct table setup, service procedures, and clearing standards.
  • Coordinate banquet setup, buffet service, functions, conferences, and special events.
  • Check that all equipment, crockery, cutlery, glassware, linen, and service items are available and in good condition.
  • Maintain cleanliness, hygiene, and safety standards in all service areas.
  • Assist with billing, cash handling, and settlement procedures when required.
  • Monitor stock levels of service items and report shortages or damages to the manager.
  • Ensure compliance with hotel/restaurant policies, SOPs, and food safety regulations.
  • Train and guide junior service staff to improve their product knowledge and service skills.
  • Coordinate closely with the kitchen, stewarding, housekeeping, front office, and other departments.
  • Prepare or assist with daily reports, function sheets, and other operational documentation.
  • Ensure the restaurant/banquet area is properly closed and secured after service.
  • Perform other duties assigned by the F&B or Restaurant/Banquet Manager.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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