Pro jobs in Coimbatore, Tamil Nadu

About Arrow Multispeciality Hospital

Arrow Multispeciality Hospital is a growing multispeciality hospital in Vadavalli, Coimbatore, offering inpatient, outpatient, diagnostic, and preventive health services to the community. We are expanding our outreach and are looking for a Public Relations & Marketing Officer to be the face of the hospital to patients, referring doctors, and the wider community.

About the Role

This is a field-facing role that combines patient relations inside the hospital with marketing and referral development outside it. You will build relationships with doctors and clinics in the region, organise health camps and corporate tie-ups, and make sure every patient who walks in has a smooth, well-guided experience. If you enjoy meeting people, travelling locally, and seeing the direct results of your work in patient footfall, this role will suit you.

What You Will Do

• Attend to patients and attendants, guide them through registration, consultation, admission, and discharge, and resolve queries alongside the front office and billing teams.
• Build and maintain relationships with referring doctors, clinics, diagnostic centres, and nursing homes across Coimbatore through regular field visits.
• Plan and execute health checkup camps, screening drives, and awareness programmes at schools, residential associations, factories, and corporate offices.
• Develop corporate tie-ups, insurance empanelments, and institutional health checkup contracts.
• Support hospital branding — brochures, leaflets, signage, and social media content, in coordination with management.
• Collect patient feedback, handle complaints sensitively, and escalate serious matters to management promptly.
• Represent the hospital at local events, medical association meetings, and community forums.
• Maintain visit logs, camp records, and monthly reports on referrals and conversions.

What We Are Looking For

• Graduate in any discipline. A degree or diploma in Hospital Administration, Public Relations, Mass Communication, or Marketing is an advantage.
• 1–3 years of experience in a hospital, healthcare, or customer-facing service role. Freshers with excellent communication skills are welcome to apply.
• Fluency in Tamil and English. Additional languages are a plus.
• Confident, presentable, and comfortable approaching doctors and corporate contacts.
• Patience and empathy when dealing with anxious patients and families.
• Basic MS Office skills and the discipline to maintain accurate records.
• Valid two-wheeler licence and willingness to travel locally for field visits and camps.

Pay: ₹15,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person