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Puc Graduates jobs in Bengaluru, Karnataka

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Job Post Details

International Technical Chat Process – (Process Trainee) - job post

Joan Technologies LTD
Bangalore City, Bengaluru, Karnataka
₹2,80,000 - ₹3,00,000 a year

Job details

Pay

  • ₹2,80,000 - ₹3,00,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Night shift
  • Rotational shift
  • Fixed shift

Location

Bangalore City, Bengaluru, Karnataka

Benefits

Pulled from the full job description

  • Commuter assistance

Full job description

Job Title: International Chat Process – (Process Trainee)

Job Location: Bangalore, Bommanahalli

Job Type: Full Time – Permanent

Experience: 0-2 years (Freshers with excellent communication skills are welcome)

Mode of Work: 5 days a week – Work from Office (Rotational Week off - not saturday/ sunday fixed off)

Shift: Rotational Shifts - Should be open for Night shift (Two-way cab facility available)

Salary (CTC): Upto 3 LPA

Two-way Cab is provided

Job Description – Freshers (Chat Process)

Role & responsibilities

  • Handle customer queries via chat support in a timely and professional manner
  • Provide accurate information related to billing, charges, invoices, and payment issues
  • Resolve discrepancies in invoices and billing errors

Preferred candidate profile

  • Any graduate Or PUC dropouts can be processed
  • 0 - 2 years of experience in chat support / customer service
  • Strong written communication skills (grammar, clarity, tone)
  • Basic understanding of billing processes and telecom/network concepts
  • Ability to multitask and handle multiple chats simultaneously

Interview Process

  • Assessment - Passing score 60%
  • Ops Interview - Manager Interview call (Virtual)
  • Assessment Technical - 55% Passing score
  • Typing Test - F2F at office Passing score 30% speed

Please share your updated CV to 'jawahar@joantechnologies.com'

Pay: ₹280,000.00 - ₹300,000.00 per year

Work Location: In person

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