Quality Analyst jobs in Bengaluru, Karnataka
Sort by: relevance - date
- SIMPLY VYAPAR APPS PRIVATE LIMITEDBengaluru, Karnataka
- The primary task of the quality analyst is call monitoring and providing actionable insight.
- Adhere to support quality and standards.
- First American India Pvt LtdBengaluru, Karnataka
- Participates in design of call monitoring formats and quality standards.
- Prepare and analyzes internal and external quality reports for management staff review.
- First American India Pvt LtdBengaluru, Karnataka
- Participates in design of call monitoring formats and quality standards.
- Prepare and analyzes internal and external quality reports for management staff review.
View similar jobs with this employerShinewellBangalore City, Bengaluru, Karnataka- Drive high service quality standards and act as the Subject Matter Expert (SME) on best practices for quality control across CRE, In-house, and Contact Centre…
- RKW LtdBangalore City, Bengaluru, Karnataka
- Identify opportunities to improve supplier quality, simplify processes, reduce quality risks and improve overall customer experience.
- ToolytBengaluru, Karnataka
- Good understanding of software testing, quality assurance best practices.
- The QA Engineer will be responsible for ensuring the overall quality of the product by…
- Tarento Technologies Pvt. Ltd.Bengaluru, Karnataka
- Coordinate with project teams to collect data needed for quality reviews and reports.
- Awareness of quality standards like ISO 9001 or CMMI is a plus, but not…
- AccentureBengaluru, Karnataka
- Quality control is a process by which entities review the quality of all factors involved in production.
- Quality Analysis • Quality Assurance (QA) • Quality…
- View all Accenture jobs - Bengaluru, Karnataka jobs
- Salary Search: Quality Assurance Associate salaries in Bengaluru, Karnataka
- See popular questions & answers about Accenture
View similar jobs with this employerAccentureBengaluru, Karnataka- You will also be responsible for closing the fault and complaints within SLA s. Quality control is a process by which entities review the quality of all factors…
- View all Accenture jobs - Bengaluru, Karnataka jobs
- Salary Search: Quality Assurance Analyst salaries in Bengaluru, Karnataka
- See popular questions & answers about Accenture
- Rifa AIBengaluru, Karnataka
- This is the hands-on quality and operations role behind our enterprise client relationships.
- Hands-on experience with QA tooling, call-quality scoring, or…
- Swiftsense IT SolutionsKalyan Nagar, Bengaluru, Karnataka
- Job Type: Full Time- Permanent Shift : US Shift- 4:00 PM - 1:30 AM.
- We are looking for a QA Engineer with 2–4 years of experience in software testing.
View similar jobs with this employerTGBPL TP India - DBUBengaluru, Karnataka- Utilize advanced support technologies and processes engineered to achieve outstanding results.
View similar jobs with this employerShinewellBangalore City, Bengaluru, Karnataka- Drive high service quality standards and act as the Subject Matter Expert (SME) on best practices for quality control across CRE, In-house, and Contact Centre…
- One Point One Solutions LtdBengaluru, Karnataka
- Collaborate with operations to drive quality improvements.
- Perform quality checks on collection calls and processes to ensure adherence to standards.
- SIRET ENERGY ENGINEERING PVT LTDBangalore City, Bengaluru, Karnataka
- Monitor subcontractor and vendor compliance with approved quality requirements.
- Conduct quality audits and inspections of ongoing construction activities.
- DSG IncHoodi, Bengaluru, Karnataka
- The Quality Assurance Associate is responsible for supporting the Quality Assurance Director by maintaining quality systems and monitoring compliance.
Quality Analyst
Bengaluru, Karnataka
Quality Analyst
Full job description
Quality Analyst
The primary task of the quality analyst is call monitoring and providing actionable insight. Through call
monitoring, a QA analyst will gather information to help improve agent performance and overall team
performance.
Roles & Responsibilities
- Conduct regular Call audits for the Agents.
- Create quality measurements to track improvement in Agents.
- Execute quality improvement testing and activities via call audit.
- Adhere to support quality and standards.
- Ensure Services meet customer expectations and demand
- Reports creation and documenting agent’s performance.
- Work closely with the team to improve in calling standards.
Qualities Required for the role
- Team player with the ability to work with minimal supervision
- Good Problem Solving Skills
- Good Listening and Observation skills
- Communication
- Patience/ Soft Skills
- Diligence
- Email and Call etiquette
Let Employers Find YouUpload Your Resume