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Restaurant General Manager - job post

Burger King
3.3 out of 5 stars
Patiala, Punjab
₹38,000 - ₹45,000 a month

Job details

Pay

  • ₹38,000 - ₹45,000 a month

Job type

  • Permanent
  • Full-time

Location

Patiala, Punjab

Benefits

Pulled from the full job description

  • Food provided
  • Health insurance
  • Provident Fund

Full job description

Key Responsibilities

1. Operational Management

· Ensure smooth day-to-day operations of the restaurant.

· Maintain full compliance with brand standards, SOPs, food safety, hygiene, and statutory requirements.

· Monitor kitchen and counter operations to ensure product quality and service speed.

· Implement operational processes to improve productivity and guest satisfaction.

2. Sales & Profitability

· Deliver restaurant business targets including sales, P&L, controllable costs, labor productivity, and profitability.

· Drive revenue growth through upselling, promotions, local marketing, and community engagement.

· Analyze business reports and implement action plans to improve performance.

3. People Leadership

· Recruit, train, coach, and develop restaurant staff across all positions.

· Plan and maintain effective manpower scheduling as per business requirements.

· Conduct regular performance evaluations and motivate the team to achieve targets.

· Ensure compliance with employee management policies including attendance, discipline, and grooming standards.

4. Guest Experience

· Ensure 100% guest satisfaction through high service standards and quick resolution of customer concerns.

· Maintain a guest-focused environment and set an example of excellent customer service.

· Review guest feedback regularly and implement improvements.

5. Inventory & Cost Control

· Manage ordering, receiving, inventory control, and stock rotation.

· Control wastage, pilferage, food cost, and other controllable expenses.

· Maintain accurate records as per company policies.

6. Safety, Security & Compliance

· Ensure adherence to all FSSAI, health & safety, fire safety, and statutory compliance.

· Maintain equipment, restaurant assets, and ensure preventive maintenance.

· Ensure cash handling and banking processes are accurate and secure.

Key Skills & Competencies

· Strong leadership and people management

· Sales and business acumen

· Guest service excellence

· Decision-making and problem solving

· Operational planning and execution

· Ability to work in a fast-paced environment

Job Types: Full-time, Permanent

Pay: ₹38,000.00 - ₹45,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Application Question(s):

  • What is your current salary in hand?

Work Location: In person

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