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    • Ensure a quick and efficient checkout experience.
    • Fast-paced restaurant/QSR environment.
    • Assist in managing customer queues and maintaining service efficiency.
    • View all Chhappan Bhog Pvt Ltd jobs - Lucknow, Uttar Pradesh jobs
    • Salary Search: Cashier salaries in Lucknow, Uttar Pradesh
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Job Post Details

Cashier - job post

Chhappan Bhog Pvt Ltd
Lucknow, Uttar Pradesh
₹15,000 - ₹24,000 a month

Job details

Pay

  • ₹15,000 - ₹24,000 a month

Job type

  • Full-time

Shift and schedule

  • Rotational shift

Location

Lucknow, Uttar Pradesh

Benefits

Pulled from the full job description

  • Provident Fund

Full job description

The Cashier is responsible for handling customer billing, cash and digital transactions, maintaining billing accuracy, and ensuring a smooth checkout experience. The role requires excellent customer service skills, attention to detail, and adherence to company policies regarding cash management and financial controls.

Key ResponsibilitiesA. Customer Service & Billing

  • Welcome customers courteously and professionally.
  • Generate accurate bills using the POS system.
  • Process customer orders and ensure correct billing.
  • Assist customers with payment-related queries.
  • Inform guests about ongoing offers, promotions, and loyalty programs.
  • Ensure a quick and efficient checkout experience.

B. Cash & Payment Management

  • Accept and process payments through cash, UPI, cards, wallets, and other approved payment modes.
  • Verify cash received and return the correct balance to customers.
  • Maintain accuracy in all financial transactions.
  • Ensure proper documentation of void bills, refunds, and discounts as per company policy.
  • Safeguard cash, billing stationery, and payment devices.

C. POS Operations

  • Operate the Point-of-Sale (POS) system efficiently.
  • Ensure all menu items and prices are correctly reflected in the billing system.
  • Report POS errors or technical issues immediately to the supervisor.
  • Generate required sales and transaction reports.

D. Cash Reconciliation & Reporting

  • Reconcile cash, digital payments, and sales at the end of each shift.
  • Prepare daily cash summaries and settlement reports.
  • Submit cash and supporting documents to authorised personnel as per SOP.
  • Report discrepancies immediately to the Floor Manager or Store Manager.

E. Compliance & Controls

  • Follow company SOPs related to billing, cash handling, and financial controls.
  • Ensure confidentiality of financial information.
  • Comply with audit requirements and documentation standards.
  • Adhere to company policies regarding discounts, complimentary items, and cancellations.

F. Coordination

  • Coordinate effectively with stewards, kitchen staff, and managers to ensure order accuracy.
  • Support front-of-house operations during peak business hours.
  • Assist in managing customer queues and maintaining service efficiency.

Customer Service

  • Customer Complaint Resolution related to billing.
  • Checkout Processing Time.
  • Customer Satisfaction Score (where applicable).

Skills & Competencies

  • Numerical accuracy and attention to detail.
  • Customer service orientation.
  • Integrity and accountability.
  • Effective communication skills.
  • Ability to work under pressure during peak hours.
  • Basic knowledge of cash handling and financial controls.
  • Teamwork and coordination.

Working Conditions

  • Rotational shifts, weekly offs.
  • Standing for extended periods.
  • Fast-paced restaurant/QSR environment.

Pay: ₹15,000.00 - ₹24,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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