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    • Ensure all health, safety, and employment regulations are strictly followed in every restaurant within the cluster.
    • We are looking for a motivated Assistant Restaurant Manager to support daily operations in a quick service restaurant.
    • Monitor inventory and minimize wastage.
    • We are looking for an experienced and responsible Store Manager to handle complete kitchen operations and manage kitchen staff efficiently.
    • Standard Operating Procedures (SOPs):* Ensure all outlets adhere to standardized recipes, presentation, and preparation techniques.
    • Ensure 100% guest satisfaction through high service standards and quick resolution of customer concerns.
    • Maintain equipment, restaurant assets, and ensure…
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    • Manage floor operations, staff deployment, and customer service.
    • Other Retail Experiences Apparel, Fashion, QSR- Quick service Restaurant, Lifestyle etc- having…
    • Deliver exceptional customer service and hospitality.
    • Prior managerial experience in restaurant operations preferred.
    • Coordinate with suppliers and vendors.
    • The Executive Assistant to the Director will be responsible for providing high-level administrative and coordination support to the Director.
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    • Good understanding of restaurant operations & customer service.
    • Handle guest feedback and ensure quick resolution of issues.
    • Lead and supervise FOH & BOH teams.
    • Bagel Brigade is one of India’s emerging Quick Service Restaurant (QSR) brands, focused on delivering high-quality breakfast and café-style products with speed,…
    • Minimum 2–3 years of experience in a QSR, café chain, restaurant, or food service establishment.
    • The ideal candidate should have hands-on experience in…
    • We are looking for energetic and customer-focused Team Members to join our restaurant operations.
    • * Maintain cleanliness and hygiene in dining, kitchen, and…
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    • Experience in handling high-volume restaurants.
    • Ensure exceptional customer service standards are maintained consistently.
    • Salary: ₹5–6 Lakhs Per Annum.
    • Monitor daily operations of the 75-seater restaurant to ensure compliance with brand SOPs, hygiene, and service standards.
    • Oversee daily operations of the restaurant(s), ensuring smooth and efficient service.
    • Ensure that all aspects of customer service meet or exceed the…

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Job Post Details

Cluster Manager -Quick Service Restaurant (QSR) - job post

Sunshine Workforce Solutions
India
₹8,00,000 - ₹12,00,000 a year

Job details

Pay

  • ₹8,00,000 - ₹12,00,000 a year

Job type

  • Full-time

Location

India

Full job description

Job Summary:

The Cluster Manager for Quick Service Restaurants (QSR) is responsible for overseeing the operational and financial performance of multiple QSR units within a designated geographical cluster. This pivotal role requires a dynamic leader who can drive sales growth, ensure exceptional customer service, maintain brand standards, and develop high-performing teams across all assigned locations. The Cluster Manager acts as a direct link between individual restaurant operations and senior management, ensuring strategic objectives are met and operational excellence is consistently delivered.

Key Responsibilities:

  • Oversee the daily operations of multiple QSR units, ensuring consistent adherence to brand standards, operational procedures, and service quality across all locations.
  • Manage the Profit & Loss (P&L) statements, budgets, and financial performance for the entire cluster, identifying opportunities for cost control and revenue enhancement.
  • Develop and implement strategic plans to achieve and exceed sales targets, profitability goals, and customer satisfaction metrics for the cluster.
  • Recruit, train, mentor, and develop a team of high-performing Restaurant Managers, fostering a culture of accountability, growth, and continuous improvement.
  • Conduct regular store visits and comprehensive operational audits to ensure compliance with company policies, food safety regulations, and hygiene standards.
  • Monitor inventory levels, manage supply chain logistics, and implement effective waste reduction strategies across all units.
  • Address customer feedback and resolve complex issues promptly and effectively, ensuring a superior customer experience at all times.
  • Execute local marketing initiatives and promotional campaigns to drive customer traffic and increase brand visibility within the cluster's market.
  • Analyze sales data, market trends, and competitor activities to make informed business decisions and adapt strategies as needed.
  • Ensure all health, safety, and employment regulations are strictly followed in every restaurant within the cluster.
  • Prepare and present detailed performance reports to senior management, highlighting achievements, challenges, and future strategies.
  • Foster a positive and engaging work environment that promotes teamwork, employee retention, and professional development.
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