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About Mr. Groomer

Mr. Groomer is a leading at-home pet grooming service provider in the UAE, serving customers across Dubai & Sharjah. We provide professional pet grooming services at customers' doorsteps, ensuring convenience, comfort, and exceptional care for pets.

We are looking for a proactive WhatsApp Sales Executive who can efficiently handle customer inquiries, provide quick and accurate responses, and convert leads into confirmed bookings.

Job Type

• Full-Time
• Work From Home (WFH)

Salary & Incentives

• ₹10,000 – ₹15,000 per month
• ₹25 incentive for every successful booking
• Growth opportunities based on performance

Working Hours

• 8:00 AM to 7:00 PM
• 1-hour lunch break included

Key Responsibilities

• Handle all incoming WhatsApp inquiries professionally and without delay.
• Understand customer requirements and recommend suitable grooming services.
• Convert inquiries into confirmed bookings.
• Answer customer questions regarding services, pricing, availability, and booking procedures.
• Resolve customer concerns and objections effectively.
• Follow up with leads to maximize booking conversions.
• Maintain accurate booking records in CRM and Google Sheets.
• Coordinate with the operations team whenever required.

Required Skills

• Excellent WhatsApp communication and message drafting skills.
• Strong written English communication.
• Good presence of mind and quick response capability.
• Strong situation-handling and problem-solving skills.
• Sales-oriented mindset with the ability to close bookings.
• Ability to manage multiple customer conversations simultaneously.
• Basic computer proficiency.

Requirements

• Personal laptop.
• Smartphone.
• Reliable high-speed internet connection.
• Quiet and professional work environment.
• Ability to work during the designated shift hours.

Training & Support

• Complete training on CRM and Google Sheets will be provided.
• Ongoing support from the management team.

Important Conditions

• This is a strictly full-time position.
• Candidates must be available throughout the assigned working hours.
• Freelancing, part-time jobs, or any parallel employment is not permitted during employment with Mr. Groomer.
• We are looking for committed individuals who can contribute to the company's long-term growth.

Ideal Candidate

You enjoy talking to customers, can think on your feet, respond quickly, handle challenging situations calmly, and know how to convert inquiries into confirmed bookings while delivering an excellent customer experience.

To Apply: Please send your resume along with a brief introduction about yourself and your previous sales or customer service experience.

Pay: ₹9,768.47 - ₹15,000.00 per month

Work Location: Remote