Radisson Blu Hotel jobs

AREAS OF RESPONSIBLITY

• Handle all room reservation inquiries through telephone, email, website, and online travel agencies.
• Process new reservations, amendments, cancellations, and special requests accurately.
• Provide guests with information about room types, rates, hotel facilities, promotions, and packages.
• Upsell room categories and hotel services to maximize revenue.
• Coordinate with Front Office, Housekeeping, Sales, and Revenue teams to ensure seamless guest arrivals.
• Maintain accurate reservation records in the Property Management System (PMS).
• Monitor room availability and ensure inventory is updated.
• Handle corporate, group, and travel agent bookings as per hotel policies.
• Prepare daily reservation reports and occupancy forecasts.
• Ensure compliance with hotel policies, SOPs, and brand standards.
• Resolve guest reservation-related concerns professionally and promptly.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Tourism, or a related field.
• 1–3 years of experience in hotel reservations or Front Office operations.
• Freshers with relevant hospitality education may also apply.

Pay: ₹15,598.28 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Paid sick time
• Provident Fund

Work Location: In person