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    • Key skills for this role include strong communication, problem-solving, and the ability to work collaboratively within a team.
    • View all SOUVIC INFOTECH PRIVATE LIMITED jobs - Cuttack, Odisha jobs - Customer Care Specialist jobs in Cuttack, Odisha
    • Salary Search: Customer Care Executive salaries in Cuttack, Odisha
    • We're hiring part-time remote assistants to handle users' requests from start to finish.
    • Make bookings, appointments and orders for users.
    • Work Type: Fully Remote / Work from Home (WFH).
    • Shift / Hours: Full-Time — 9 hours shift, 5 days a week (Rotational 2 days off).
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    • Follow project-specific guidelines to conduct research on e-commerce data.
    • Evaluate the usefulness of product filters and results based on the research.
    • We are looking for a friendly, customer-focused, and proactive Customer Service Team Member to provide excellent support to our customers.
    • This is a work-from-home, part-time opportunity with flexible hours.
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    • Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward…
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Job Post Details

Customer Care Executive
SOUVIC INFOTECH PRIVATE LIMITED
Cuttack, Odisha
•
Remote
₹15,500 - ₹24,500 a month
Freelance, Part-time, Permanent, Fresher, Full-time
Apply now

Job details

₹15,500 - ₹24,500 a month
Paid time off, Cell phone reimbursement, Leave encashment, Internet reimbursement, Work from home, Flexible schedule
Freelance, Part-time, Permanent, Fresher, Full-time
Remote in Cuttack, Odisha

Full job description

Description

A Customer Service Executive plays a pivotal role in ensuring client satisfaction by addressing inquiries, resolving issues, and providing product or service information. This role includes engaging with customers via various communication channels to offer exceptional support and build lasting relationships. Customer Service Executives are responsible for maintaining a positive company image by proactively identifying customer needs and delivering solutions in a timely and effective manner. Key skills for this role include strong communication, problem-solving, and the ability to work collaboratively within a team.

Requirements

- Proven customer service experience or related role.

- Excellent verbal and written communication skills.

- Ability to handle challenging customer interactions gracefully and professionally.

- Strong problem-solving skills and attention to detail.

Responsabilities

- Respond to customer inquiries via phone, email, and live chat promptly and courteously.
- Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and selecting the best solution.
- Process orders, forms, applications, and requests accurately.
- Follow up on customer interactions to ensure their issues have been resolved.

Pay: ₹15,500.00 - ₹24,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Internet reimbursement
  • Leave encashment
  • Paid time off
  • Work from home

Education:

  • Higher Secondary(12th Pass) (Preferred)

Work Location: Remote

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