Reputation Manager jobs
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- Flo MattressMumbai, Maharashtra
- Provident Fund
- Track, manage, and respond to reviews across platforms (yes, even the “1 star –.
- Work closely with CS, marketing, and ops to actually fix issues (not just reply…
- EXL ServiceGurugram, Haryana
- Design and deliver engaging training programs for new hires and existing employees across customer experience functions.
- Bachelor’s degree in any discipline.
- Aditya Birla GroupAndhra Pradesh
- Drive Insurance Business from assigned team and Orphan database across campaigns.
- To ensure all the pre and post sales support and services to the clients along…
View similar jobs with this employerGoogleGurugram, Haryana- Utilize data-driven insights to measure the effectiveness of reputation-building initiatives and autonomously optimize reputation initiatives in real-time.
- CUBICALFOXNoida, Uttar Pradesh
- Paid sick time
- Cell phone reimbursement
- Commuter assistance
- Provident Fund
- We are seeking a CSR (Corporate Social Responsibility) Consultant to advise corporates, foundations, and organizations on designing, implementing, monitoring,…
- Rp groupJaipur, Rajasthan
- Position Overview: We are looking for a dynamic and customer-focused CRM to build and maintain long-term relationships with clients in the jewellery sector.
- Genpact India Pvt. Ltd.Gurugram, Haryana
- Responsibilities : Lead onboarding and account management operations, ensuring smooth customer transitions and high satisfaction during initial engagement.
- AxisMaxlifeUttar Pradesh
- Service Grievance and CEO/XO escalations.
- Market Conduct - 13M 25M Persistency, FIR and GIR.
- Capability and Capacity buildup / Transformation.
- RGB Web TechChandigarh
- Proficiency in using reputation management tools and analytics.
- Identify trends, patterns, and potential reputation risks.
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- Salary Search: Online Reputation Manager salaries in Chandigarh
- Aditya Birla GroupMaharashtra
- Engaging with the clients/distributors to educate features available on website, IVR, Call centre, Mobile investment manager etc.
View similar jobs with this employerAMBA SHAKTI GROUPDelhi- The CSR Head will be responsible for developing, implementing, and managing the organization's Corporate Social Responsibility (CSR) strategy and initiatives.
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- Genpact India Pvt. Ltd.Gurugram, Haryana
- Inviting applications for the role of Assistant Manager Customer Care Responsibilities: - Leadership: Ability to inspire and lead new hire batches and…
- Genpact India Pvt. Ltd.Gurugram, Haryana
- Inviting applications for the role of Assistant Manager Customer Care Responsibilities: - Leadership: Ability to inspire and lead new hire batches and…
- Joveo InternalIndia
- Weekly, Monthly, and Quarterly Business Reviews: Build and present weekly, monthly, and quarterly business reviews with precision.
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- Ektara Hospitality VentureHyderabad, Telangana
- Food provided
- Provident Fund
- Flexible schedule
- The ideal candidate should possess outstanding communication skills, strong leadership abilities, and a polished personality with a passion for luxury…
- RISEONIC REALTY PRIVATE LIMITEDGurugram, Haryana
- Life insurance
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
- Job Type:* Full‑time, Permanent.
- We are looking for a results‑driven CRM Manager with strong real estate experience in the affordable housing segment to lead…
Job Post Details
ORM (Online Reputation Manager) - job post
Mumbai, Maharashtra
₹8,00,000 - ₹10,00,000 a year
Job details
Pay
- ₹8,00,000 - ₹10,00,000 a year
Job type
- Permanent
- Full-time
Location
Mumbai, Maharashtra
Benefits
Pulled from the full job description
- Provident Fund
Full job description
What You’ll Do:
● Track, manage, and respond to reviews across platforms (yes, even the “1 star –
didn’t like the delivery guy’s vibe” ones)
● Turn negative feedback into positive brand moments
● Work closely with CS, marketing, and ops to actually fix issues (not just reply
“sorry for the inconvenience”)
● Build and scale ORM processes
● Keep a sharp eye on brand sentiment across channels
What We’re Looking For (Non-Negotiable):
● 4–6 years of ORM experience in a D2C brand (mandatory)
● Excellent written communication (you know when to be empathetic vs witty)
● Strong crisis-handling ability — trolls don’t scare you
● Data-driven mindset with strong ownership
● Ability to thrive in a fast-paced environment
Why Join Us:
● You’ll solve real problems, not just reply to them
● High ownership, high impact role
● Fast-moving team, zero boring scripts
Pay: ₹800,000.00 - ₹1,000,000.00 per year
Benefits:
- Provident Fund
Work Location: In person
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