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Restaurant Captain jobs in Mumbai, Maharashtra

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    • Minimum 2–3 years of experience in a premium dining restaurant or 5-star hotel.
    • Greet, seat, and interact with guests warmly while maintaining premium…
    • Job Types: Full-time, Permanent, Fresher, Internship.
    • View all Pass Code Hospitality jobs - Mumbai, Maharashtra jobs - Head Server jobs in Mumbai, Maharashtra
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    • Knowledge of restaurant service SOPs and POS systems.
    • The Restaurant Captain is responsible for overseeing the daily operations of the dining area, ensuring…
    • Guest Service & Relations: Greet guests, assist with seating and menu selections, resolve complaints, and ensure overall guest satisfaction.
    • Graduate, preferably, a Hotel management graduate with 4 to 5 years of work experience.
    • Should have excellent communication skills and a dynamic personality.
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    • Minimum 2–4 years of experience in a supervisory or captain role in a premium or fine-dining restaurant.
    • Support the restaurant manager in achieving revenue…
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    • Guest Service: Greet and welcome guests, ensuring a high level of customer satisfaction.
    • Address any guest concerns or complaints promptly and professionally.
    • Greeting and welcoming guests when they enter.
    • Thanking guests and conveying gratitude while they are exiting.
    • Presenting the final bill to guests for payment.
    • Always greet and welcome guests promptly in a warm and friendly manner.
    • Assist guests with table reservations.
    • Serve food courses and beverages to guests.
    • Quality Assurance: Monitor food presentation and beverage service, ensuring everything aligns with the restaurant's Standard Operating Procedures (SOPs).
    • Oversees dining room operations, supervises service staff, and ensures high-quality guest satisfaction.
    • Check station cleanliness, table settings, and side…
    • Restaurant/Food Service experience preferred.
    • Good communication and customer-handling skills.
    • Well-groomed and professional personality.
    • Maintain restaurant SOPs and service standards.
    • Good knowledge of restaurant service operations.
    • Supervise and coordinate daily restaurant service operations.
    • Supervise daily restaurant service operations and ensure smooth floor functioning.
    • Ensure proper table setup, cleanliness, and readiness of the restaurant.
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    • Ensure adherence to restaurant service standards.
    • Train and guide captains and service staff.
    • Oversee service operations during shifts.

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Job Post Details

Restaurant Captain & GSS - job post

Churchgate Hospitality Pvt Ltd (Nksha Restaurant)
Mumbai, Maharashtra
₹20,000 - ₹30,000 a month
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • ₹20,000 - ₹30,000 a month

Job type

  • Permanent
  • Full-time

Location

Mumbai, Maharashtra

Benefits

Pulled from the full job description

  • Food provided
  • Health insurance
  • Paid time off
  • Paid sick time
  • Provident Fund

Full job description

Key Responsibilities

Guest Service & Experience

  • Greet, seat, and interact with guests warmly while maintaining premium hospitality standards.
  • Ensure every guest receives prompt, courteous, and personalized service.
  • Handle special requests, complaints, and feedback professionally and efficiently.
  • Maintain strong product knowledge of food, beverages, ingredients, and allergens.

Operations & Floor Management

  • Oversee the smooth functioning of assigned sections during service.
  • Coordinate with the kitchen, bar, stewarding, and management teams for seamless operations.
  • Monitor table turnover, pacing, and service flow to maintain efficiency.
  • Ensure cleanliness, hygiene, mise-en-place, and table setup are always up to standard.

Team Supervision

  • Lead a team of waiters, runners, and hostesses in the section.
  • Conduct briefings before shifts and ensure all staff are informed about specials, promotions, and important service points.
  • Train, guide, and support team members to deliver consistent, high-quality service.

Sales & Upselling

  • Recommend food and beverage pairings confidently.
  • Promote daily specials, signature dishes, and premium offerings.
  • Enhance revenue through suggestive selling and strong menu command.

Compliance & Standards

  • Ensure adherence to company SOPs, hygiene standards, and safety protocols.
  • Maintain accurate documentation where required (KOTs, bills, reports).
  • Follow grooming standards and ensure the team does the same.

Requirements:

  • Minimum 2–3 years of experience in a premium dining restaurant or 5-star hotel.
  • Strong communication and leadership skills.
  • Excellent knowledge of Indian cuisine and beverages is an added advantage.
  • Ability to work under pressure while maintaining high service standards.
  • Positive attitude, discipline, and passion for hospitality.

Interested candidate can apply on hrd@tamakrestaurant.com or 93728 67422.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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