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Restaurant Captain jobs in Navi Mumbai, Maharashtra

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    • For restaurant service captains, communication can also help write reports, obtain guest feedback and manage servers.
    • Job Types: Full-time, Permanent.
    • Oversees dining room operations, supervises service staff, and ensures high-quality guest satisfaction.
    • Check station cleanliness, table settings, and side…
    • View all The Regenza by Tunga Hotel jobs - Vashi, Navi Mumbai, Maharashtra jobs - Food & Beverage Manager jobs in Vashi, Navi Mumbai, Maharashtra
    • Salary Search: F&B Captain salaries in Vashi, Navi Mumbai, Maharashtra
  • View similar jobs with this employer
    • Ensure adherence to restaurant service standards.
    • Oversee service operations during shifts.
    • Train and guide captains and service staff.
    • Maintain restaurant SOPs and service standards.
    • Good knowledge of restaurant service operations.
    • Supervise and coordinate daily restaurant service operations.
    • Graduate, preferably, a Hotel management graduate with 4 to 5 years of work experience.
    • Should have excellent communication skills and a dynamic personality.
    • Supervise stewards and ensure smooth restaurant operations.
    • Ensure staff follow restaurant policies and SOPs.
    • Take food and beverage orders accurately.
    • Always greet and welcome guests promptly in a warm and friendly manner.
    • Always thank and give fond farewell to guests conveying anticipation for their next…
    • Knowledge of POS systems and restaurant operations.
    • Follow proper sequence of service and maintain restaurant service standards.
    • Take ownership of assigned responsibilities and support smooth restaurant operations.
    • Coordinate with the restaurant manager, kitchen and bar teams.
    • Prior experience supervising a restaurant service team is preferred.
    • Support the achievement of restaurant sales targets and average-cover objectives.
    • Flexibility to work during peak restaurant hours.
    • Assist the restaurant manager with shift planning and daily operations.
    • Complete restaurant opening and closing checklists.
    • Clean and organize the restaurant after service.
    • Ensure the restaurant is ready before service begins.

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restaurant manager
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Job Post Details

Captain/Supervisor
Gallops Restaurant
·
2.6
Mahalaxmi, Mumbai, Maharashtra
₹34,000 - ₹46,000 a month
Permanent, Full-time
Apply now

Job details

₹34,000 - ₹46,000 a month
Food provided, Leave encashment, Provident Fund, Flexible schedule
Permanent, Full-time
Mahalaxmi, Mumbai, Maharashtra

Full job description

Providing excellent customer service and experienceRestaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties:

  • Greeting and welcoming guests when they enter
  • Thanking guests and conveying gratitude while they are exiting
  • Explaining different menu items and offering recommendations
  • Answering any questions about the ingredients of a dish on the menu
  • Serving food and beverages to guests, if required
  • Presenting the final bill to guests for payment
  • Timing different dishes effectively to maximise the dining experience
  • Addressing any guests complaints or requests

Inspecting the hygiene and cleanliness of restaurant premises Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen, cutlery and table cloths are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests.

Collecting customer feedback for improvement As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service.

Essential skills of a restaurant captainHere are some important skills that restaurant service captains can benefit from building and including in their resumes:

Communication Communication can be important for professionals in the restaurant industry to interact with guests, coordinate with colleagues and offer excellent customer service. For restaurant service captains, communication can also help write reports, obtain guest feedback and manage servers. Besides helping understand and express thoughts better, strong communication skills can also help captains maintain a courteous demeanour to impress guests and develop interpersonal relationships with their team members.

Job Types: Full-time, Permanent

Pay: ₹34,000.00 - ₹46,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Leave encashment
  • Provident Fund

Experience:

  • total work: 3 years (Required)

Language:

  • English (Preferred)

Work Location: In person

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