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Restaurant Captain jobs in Navi Mumbai, Maharashtra

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    • Knowledge of restaurant service SOPs and POS systems.
    • The Restaurant Captain is responsible for overseeing the daily operations of the dining area, ensuring…
    • View all Earth Cafe jobs - Navi Mumbai, Maharashtra jobs - Head Server jobs in Navi Mumbai, Maharashtra
    • Salary Search: Restaurant Captain salaries in Navi Mumbai, Maharashtra
    • Oversees dining room operations, supervises service staff, and ensures high-quality guest satisfaction.
    • Check station cleanliness, table settings, and side…
    • For restaurant service captains, communication can also help write reports, obtain guest feedback and manage servers.
    • Job Types: Full-time, Permanent.
    • Always greet and welcome guests promptly in a warm and friendly manner.
    • Always thank and give fond farewell to guests conveying anticipation for their next…
  • View similar jobs with this employer
    • Ensure adherence to restaurant service standards.
    • Oversee service operations during shifts.
    • Train and guide captains and service staff.
    • Supervise stewards and ensure smooth restaurant operations.
    • Ensure staff follow restaurant policies and SOPs.
    • Take food and beverage orders accurately.
    • Flexibility to work during peak restaurant hours.
    • Assist the restaurant manager with shift planning and daily operations.
    • Graduate, preferably, a Hotel management graduate with 4 to 5 years of work experience.
    • Should have excellent communication skills and a dynamic personality.
    • Maintain restaurant SOPs and service standards.
    • Good knowledge of restaurant service operations.
    • Supervise and coordinate daily restaurant service operations.
    • Knowledge of POS systems and restaurant operations.
    • Follow proper sequence of service and maintain restaurant service standards.
    • Take ownership of assigned responsibilities and support smooth restaurant operations.
    • Coordinate with the restaurant manager, kitchen and bar teams.
    • Complete restaurant opening and closing checklists.
    • Clean and organize the restaurant after service.
    • Ensure the restaurant is ready before service begins.
    • Prior experience supervising a restaurant service team is preferred.
    • Support the achievement of restaurant sales targets and average-cover objectives.

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Job Post Details

Restaurant Captain
Earth Cafe
Navi Mumbai, Maharashtra
₹22,000 - ₹35,000 a month
Permanent, Full-time
Apply now

Job details

₹22,000 - ₹35,000 a month
Food provided
Permanent, Full-time
Navi Mumbai, Maharashtra

Full job description

Position Overview

The Restaurant Captain is responsible for overseeing the daily operations of the dining area, ensuring excellent guest service, smooth table management, and coordination between the service and kitchen teams. The role involves supervising staff, managing guest concerns, and maintaining high service standards.

Key Responsibilities

Guest Service & Experience

  • Greet guests warmly and ensure they receive prompt and efficient service.
  • Manage table allocation, reservations, and guest flow during busy hours.
  • Ensure guest satisfaction by addressing queries, feedback, and complaints professionally.
  • Maintain strong product knowledge of menu items, specials, allergens, and ingredients.

Service Operations

  • Supervise and support service staff (servers, runners, stewards) during shifts.
  • Ensure correct order-taking, billing procedures, and service sequence are followed.
  • Conduct pre-opening and closing checks for the dining area.
  • Ensure cleanliness, hygiene, and ambience standards are consistently maintained.
  • Coordinate closely with kitchen staff to ensure timely delivery of food.

Team Leadership

  • Conduct daily briefings on menu updates, promotions, and service expectations.
  • Train and guide service staff on guest handling, service etiquette, and SOPs.
  • Monitor staff performance and report issues to the Restaurant Manager.

Sales & Revenue Contribution

  • Upsell menu items and promotions to enhance guest experience and revenue.
  • Ensure accurate billing, cash handling, and POS operations.
  • Assist in controlling wastage, breakage, and inventory management of service equipment.

Compliance & Standards

  • Ensure adherence to company policies, F&B hygiene standards, and safety protocols.
  • Maintain discipline, grooming standards, and professional behaviour across the team.

Skills & Competencies

  • Strong communication and interpersonal skills.
  • Leadership abilities with a hands-on approach to service.
  • Excellent problem-solving and guest-handling skills.
  • Ability to multitask and work under pressure.
  • Knowledge of restaurant service SOPs and POS systems.

Qualifications & Experience

  • Minimum 1–3 years of experience in a similar role in the hospitality industry.
  • Diploma/Degree in Hotel Management preferred (not mandatory).
  • Experience in casual dining, café, or premium service setups is an added advantage.

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹35,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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