Restaurant Chains jobs in Mumbai, Maharashtra

Job Description – Restaurant Manager (RM)

Company: China Gate Restaurant Pvt. Ltd.Department: OperationsDesignation: Restaurant ManagerIndustry: Hospitality / Fine Dining RestaurantsLocation: MumbaiExperience: Minimum 5 years in Restaurant / Food & Beverage Operations

Job Summary

We are looking for an experienced Restaurant Manager to oversee daily restaurant operations, ensure exceptional guest experiences, manage staff performance, drive revenue and maintain operational excellence. The candidate should have strong experience in restaurant management, banquet handling and premium guest service.

Key Responsibilities

• Restaurant Operations: Manage daily restaurant operations, ensuring smooth functioning and adherence to company standards.
• Team Management: Lead, supervise and train captains, stewards, bussers, cashiers and other restaurant staff.
• Guest Relations: Ensure excellent guest experiences, handle customer complaints and manage VIP and corporate guests.
• Banquet & Party Management: Handle birthday parties, corporate events, private functions and banquet bookings from planning to execution.
• Sales & Revenue: Drive restaurant sales, upselling, repeat business and customer satisfaction.
• Food & Beverage Operations: Coordinate with kitchen and service teams to ensure food quality, timely service and presentation.
• Inventory & Cost Control: Monitor stock, consumption, wastage, operational expenses and manpower costs.
• Cash & Billing Management: Supervise billing, cash handling, daily sales reports and closing procedures.
• Compliance & Hygiene: Ensure food safety, cleanliness, hygiene and operational compliance.
• Reporting: Prepare daily sales reports, staff attendance, operational updates and performance reports for management.

Required Skills & Qualifications

• Minimum 5 years of experience in restaurant / F&B operations.
• Prior restaurant experience is mandatory.
• Strong experience in handling banquets, parties and large gatherings.
• Excellent communication skills in English and Hindi.
• Strong leadership and team management abilities.
• Good knowledge of restaurant operations, service standards and guest handling.
• Proficiency in MS Excel, Word and email communication.
• Knowledge of POS systems, billing and restaurant reporting.
• Ability to manage high-volume restaurant operations.
• Flexible to work rotational shifts, weekends and holidays.

Preferred Candidate Profile

• Experience in premium restaurants, fine dining or reputed restaurant chains.
• Minimum 5 years of stability and consistency in previous employment is preferred.
• Age preference: 35 years and above.
• Presentable personality with excellent guest-handling skills.
• Ability to independently manage restaurant operations and resolve operational challenges.

Key Performance Indicators (KPIs)

• Restaurant sales and revenue growth.
• Guest satisfaction and customer retention.
• Banquet and party revenue.
• Food cost and wastage control.
• Staff productivity and retention.
• Operational efficiency and service quality.

Pay: ₹40,000.00 - ₹60,000.00 per month

Work Location: In person