Restaurant jobs in Pune, Maharashtra

Job Summary

The Restaurant Server is responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring guests receive a positive first impression of the restaurant. The role helps maintain smooth front-of-house operations and excellent customer service.

Key Responsibilities1. Guest Reception

• Welcome guests warmly upon arrival
• Escort guests to their tables and provide menus
• Maintain a friendly and professional attitude at all times
• Assist guests with inquiries and special requests

2. Reservation Management

• Manage table reservations and waiting lists
• Answer phone calls and handle booking inquiries
• Coordinate seating to optimize table turnover and guest comfort

3. Customer Service

• Ensure guests are attended to promptly
• Communicate waiting times accurately
• Handle guest concerns politely and escalate issues when required

4. Coordination

• Coordinate with restaurant captains, servers, and kitchen staff
• Monitor dining area availability and seating flow
• Support smooth front-desk and dining operations

5. Cleanliness & Presentation

• Maintain cleanliness and organization of reception area
• Ensure menus and waiting areas are presentable
• Follow grooming and hygiene standards

Required Skills & Qualifications

• Excellent communication and interpersonal skills
• Pleasant personality and professional appearance
• Strong customer service orientation
• Ability to multitask and remain calm under pressure
• Basic computer and reservation system knowledge

Education & Experience

• High school diploma or hospitality qualification preferred
• 1–2 years of experience in hospitality or customer service preferred

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Food provided

Work Location: In person