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Food and Beverage Executive
Job details
Full job description
Job Summary
We are looking for a professional, energetic, and guest-focused Food & Beverage Executive to join our restaurant team. The candidate will be responsible for delivering excellent food and beverage service, ensuring guest satisfaction, maintaining service standards, and supporting the Assistant Restaurant Manager in the smooth day-to-day operation of the restaurant.
The ideal candidate should have a pleasant personality, good communication skills, knowledge of restaurant operations, and a strong commitment to hospitality and guest service.
Key Responsibilities
- Assist the Assistant Restaurant Manager in the daily operations of the restaurant.
- Welcome and attend to guests in a courteous, professional, and timely manner.
- Take accurate food and beverage orders and ensure their timely delivery.
- Provide guests with menu information, including ingredients, preparation methods, and suitable recommendations.
- Recommend dishes and beverages to guests and actively contribute to upselling and increasing restaurant revenue.
- Coordinate effectively with the kitchen, bar, and service team to ensure smooth operations.
- Ensure food and beverages are served according to established quality and presentation standards.
- Monitor guest satisfaction throughout the dining experience and respond promptly to requests.
- Handle guest feedback and minor complaints professionally and report issues to the Assistant Restaurant Manager when required.
- Maintain cleanliness and proper setup of tables, service stations, restaurant areas, and equipment.
- Follow all restaurant SOPs, hygiene standards, food safety procedures, and service protocols.
- Assist in restaurant opening and closing procedures.
- Ensure proper mise-en-place and readiness of the restaurant before each service.
- Assist with table setup, resetting, clearing, and service during busy periods.
- Operate the POS system accurately and ensure correct order punching and billing procedures.
- Assist in checking restaurant inventory, operating supplies, and equipment as required.
- Support the team in maintaining proper stock levels and minimizing wastage.
- Attend daily briefings and follow operational instructions provided by the Assistant Restaurant Manager.
- Maintain excellent personal grooming, hygiene, and professional appearance at all times.
- Work closely with colleagues to maintain a positive and efficient team environment.
- Assist in training and guiding new team members when required.
- Perform any other duties assigned by the Assistant Restaurant Manager or Restaurant Manager.
Candidate Profile
Education:
- Minimum 12th pass.
- Diploma/Degree in Hotel Management or Hospitality Management will be an advantage.
Experience:
- 4–6 years of experience in Food & Beverage service, preferably in a hotel, restaurant, café, or fine/casual dining establishment.
- Freshers with a relevant hospitality qualification and strong communication skills may also be considered.
Key Skills
- Good knowledge of food and beverage service
- Excellent guest-handling skills
- Good verbal communication and interpersonal skills
- Positive and pleasant personality
- Basic knowledge of POS and billing systems
- Good menu knowledge
- Upselling and suggestive-selling skills
- Teamwork and coordination
- Ability to work in a fast-paced environment
- Good attention to detail
- Knowledge of hygiene and food safety standards
Personal Attributes
- Guest-oriented and service-minded
- Energetic and enthusiastic
- Polite, courteous, and approachable
- Responsible and punctual
- Well-groomed and professionally presented
- Willingness to learn and develop
- Ability to work effectively as part of a team
- Flexible to work rotational shifts, weekends, and holidays
Key Performance Expectations
The Food & Beverage Executive is expected to:
- Deliver consistent and courteous guest service.
- Maintain high standards of restaurant cleanliness and presentation.
- Ensure accurate and timely food and beverage service.
- Support the Assistant Restaurant Manager in achieving operational and revenue targets.
- Minimize wastage and ensure responsible use of restaurant resources.
- Contribute positively to guest satisfaction and overall restaurant ratings.
Pay: ₹22,000.00 - ₹28,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person