Server Support jobs in Hyderabad, Telangana
- Wipro LimitedHyderabad, Telangana
- Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to…
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- Salary Search: Windows Server Administrator salaries in Hyderabad, Telangana
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- PepsiCoRemote in Hyderabad, Telangana
- We are seeking a highly skilled Microsoft SQL Server Database Administrator (SQL DBA) to manage, maintain, optimize, and secure mission-critical SQL Server…
- Swayam GroupHyderabad, Telangana
- We are looking for a Systems and server Engineer to help build, maintain, and troubleshoot of our quickly expanding infrastructure.
- AppleHyderabad, Telangana
- We are seeking a highly motivated and collaborative Systems Engineer to support Apple's large-scale infrastructure.
- Imagine what you could do here.
View similar jobs with this employerObject Technology SolutionHyderabad, Telangana- Understanding of server hardware, storage, and performance optimization.
- Troubleshoot and resolve complex server, virtualization, and infrastructure incidents.
- ITRadiant Solutions Pvt LtdHyderabad, Telangana
- Demonstrated experience in troubleshooting and technical support in an enterprise environment.
- Provide technical support to end-users, helping them with…
- nfolksHyderabad, Telangana
- Analyzing event viewer, SQL logs, IIS Logs, writing automated scripts in PowerShell, T-SQL scripts for auditing the server’s status, logins, administrators,…
- HCLTechHyderabad, Telangana
- The Sr. Administrator in Support & Operations plays a pivotal role in delivering advanced technical support for BEA WebLogic and WebSphere Application Server.
- HCLTechHyderabad, Telangana
- Strong understanding of teamcenter server architecture and administration.
- Provide technical support and guidance to junior developers and end-users on…
- 365 Admin SupportHyderabad, Telangana
- Technical Assessment: We evaluate your hands-on knowledge of networking, server management, and desktop support.
- We currently support businesses in:
- HCLTechHyderabad, Telangana
- The Subject Matter Expert (Support & Ops) plays a crucial role in ensuring the timely and quality resolution of escalations and incidents within the…
- HCLTechHyderabad, Telangana
- The candidate will support the end user remotely.
- The candidate will also provide dispatch support to onsite technician.
- MedtronicNanakramguda, Hyderabad, Telangana
- Troubleshoot complex application issues and ensure platform stability, performance, and user support.
- Lead the administration, configuration, enhancement, and…
- MedtronicNanakramguda, Hyderabad, Telangana
- Troubleshoot complex application issues and ensure platform stability, performance, and user support.
- Lead the administration, configuration, enhancement, and…
- HCLTechHyderabad, Telangana
- (5.) To update work logs and follow shift escalation process to escalate complex problem to appropriate support specialists or route problems to 2nd and 3rd…
- Colruyt IT Consultancy IndiaHyderabad, Telangana
- Human contact - As a support person, you come into contact every day with employees from all over the group.
- Human contact - As a support person, you come into…
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Job Post Details
Job details
Full job description
Role Purpose
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
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Areas of responsibility
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.
Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.
Team Management-Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.