Service Manager jobs in Bengaluru, Karnataka
Assistant Manager - Service
Often replies in 4 daysFyn MobilityHSR Layout, Bengaluru, Karnataka- Food provided
- Health insurance
- Paid time off
- Paid sick time
- Life insurance
- Provident Fund
- Supervise and guide service technicians, ensuring adherence to SOPs and service.
- Drive warranty recovery and cost control initiatives for service operations.
- ComputacenterBengaluru, Karnataka
- Strong understanding of ITIL-aligned service management practices.
- Analyse service performance data to identify trends and improvement opportunities.
- Raho hospitality private lmtBangalore City, Bengaluru, Karnataka
- Paid time off
- Paid sick time
- Provident Fund
- Flexible schedule
- Occupancy-related guest service metrics.
- Audit guest interactions and service quality regularly.
- Develop and improve SOPs for guest communication and service…
- National Westminster Bank PLCBengaluru, Karnataka
- This role is based in India and as such all normal working days must be carried out in India.
- This role will see you delivering positive customer and business…
- National Westminster Bank PLCBengaluru, Karnataka
- This role is based in India and as such all normal working days must be carried out in India.
- This role will see you delivering positive customer and business…
- HiretickYelahanka, Bengaluru, Karnataka
- Health insurance
- Drive service revenue through AMC, value-added services, spare parts sales, and upselling opportunities.
- * Strong knowledge of two-wheeler service operations.
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- Everest Fleet pvt ltdSingasandra Near E .City, Karnataka
- Food provided
- Paid time off
- Paid sick time
- Provident Fund
- Monitor KPIs, turnaround time (TAT), inventory, and service quality.
- Lead and manage multiple workshop operations across Bangalore.
- Avasara ConsultingBengaluru, Karnataka
- *Ensuring availability of required merchandise and services*Conducting stocktakes regularly.
- *Graduate with minimum 4 years of total experience and 2 years…
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- PVR INOX LTDBrigade Road, Bengaluru, Karnataka
- Food provided
- Health insurance
- Cell phone reimbursement
- Leave encashment
- Provident Fund
- Flexible schedule
- Manage VIP or special guests and ensure premium services for them as required.
- Maintain a high level of customer satisfaction by ensuring that service delivery…
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- MicrolandBengaluru, Karnataka
- Identify and Define skills and capabilities of new managers, and identify needs for development.
- Primary -> Functional | IT Operations Management | Financial…
- NexthinkBengaluru, Karnataka
- Health insurance
- Paid time off
- Paid sick time
- Flexible schedule
- Validate any new service / content requirements from the partner and raise the records in JIRA ticketing system.
- Assign tasks to self or PSC, post validation.
- systemsGoBengaluru, Karnataka
- Drive customer satisfaction and service improvement initiatives.
- Own overall service delivery performance across IT Support and AV Support operations.
- Airbus India Private LimitedBengaluru, Karnataka
- Time, Cost and Quality of product delivery including associated services.
- Identify savings opportunities for renewals, software licensing, and maintenance…
- AccentureBengaluru, Karnataka
- Facilitate restoration of service to the production environment promptly and efficiently.
- You will collaborate and manage the team to perform effectively,…
- National Westminster Bank PLCBengaluru, Karnataka
- This role is based in India and as such all normal working days must be carried out in India.
- This role will see you delivering positive customer and business…
- Genpact India Pvt. Ltd.Bengaluru, Karnataka
- Responsibilities: Manage day-to-day operations of HR outsourcing services to ensure seamless and efficient service delivery.
Job Post Details
Assistant Manager - Service - job post
Job details
Pay
- ₹4,00,000 - ₹7,00,000 a year
Job type
- Full-time
Location
Benefits
Pulled from the full job description
- Food provided
- Health insurance
- Paid time off
- Paid sick time
- Life insurance
- Provident Fund
Full job description
Role Overview
We are looking for a Senior Service Engineer who will lead regional service operations for EV 2-w 3-w & 4-w, ensuring high fleet uptime, efficient service delivery, and adherence to SLAs. The role involves on-field work - supervising technicians, managing vendors and workshops, and collaborating with OEMs and internal teams to enhance service quality, minimize downtime, and optimize costs.
Key Responsibilities
Fleet Operations & Uptime
● Lead EV fleet service operations, ensuring 90%+ uptime through proactive diagnostics,
issue resolution, and SLA adherence.
● Conduct preventive maintenance and technical diagnostics to minimize breakdowns and vehicle downtime.
● Monitor and maintain PMS (Preventive Maintenance Schedules), repair logs, and compliance documentation.
Team & Vendor Management
● Supervise and guide service technicians, ensuring adherence to SOPs and service
checklists.
● Coordinate with local garages, workshops, and vendor partners to improve service efficiency and turnaround time (TAT).
● Implement training and best practices to improve service consistency and quality.
Inventory & Procurement
● Plan and manage spare parts inventory to ensure availability and reduce downtime.
● Identify alternate vendors and procurement channels to optimize cost and ensure timely parts supply.
Collaboration & Stakeholder Management
● Work closely with OEMs, finance teams, and internal stakeholders to align service KPIs with business objectives.
● Support warranty and insurance claim processing by coordinating with OEMs, collecting
technical evidence, and ensuring documentation accuracy.
● Drive warranty recovery and cost control initiatives for service operations.
Process & Compliance
● Implement service SOPs, preventive maintenance checklists, and safety standards across
teams and vendor workshops.
● Ensure compliance with regulatory requirements and internal quality audits.
● Continuously improve service processes to enhance fleet uptime, reduce costs, and improve customer satisfaction.
Key Skills & Competencies
● Strong technical expertise in EV 2W & 3W systems (powertrain, battery, electrical &
mechanical systems).
● Proven ability to lead service operations with focus on uptime, SLA compliance, and cost
control.
● Hands-on experience in diagnostics, preventive maintenance, and repair of EV fleets.
● Vendor management and negotiation skills for spare parts and workshop operations.
● Strong team leadership, coordination, and training skills.
● Proficiency in documentation, service reporting, and compliance management.
● Familiarity with Vehicle PDI , warranty and insurance processes in the automotive/EV sector.
Qualifications & Experience
● Diploma/Degree in Mechanical/Electrical or Automobile Engineering.
● 6+ years of experience in service operations, with at least 3 years in EV 2W/3W industry.
● Actively seeking opportunities to contribute meaningfully to a fast-growing startup’s journey
● Comfortable using Google Sheets & Drive and field service reporting tools.
● Experience in managing regional fleets, service teams, and vendor workshops.
● Knowledge of EV systems, preventive maintenance, and diagnostics tools & Vehicle
inspection.
Pay: ₹400,000.00 - ₹700,000.00 per year
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person