Software Application Support jobs in Navi Mumbai, Maharashtra
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- QualityKiosk TechnologiesNavi Mumbai, Maharashtra
- Roles & Responsibilities Provide first-level support to users for TCS LPP application-related queries and issues.
- Magenta Ev Solutions Pvt. LtdNavi Mumbai, Maharashtra
- Investigate application bottlenecks, recurring incidents, and system issues.
- Provide timely support to business users and ensure issues are resolved within…
- Larsen & ToubroPowai, Mumbai, Maharashtra
- Troubleshoot and resolve IT issues – Provide first/second-line technical support to employees for hardware, software, network, and system problems, either in…
View similar jobs with this employerAccentureMaharashtra- Experience with application lifecycle management and support processes.
- Familiarity with database management and query optimization related to application…
- View all Accenture jobs - Navi Mumbai, Maharashtra jobs
- Salary Search: Application Support Engineer salaries in Navi Mumbai, Maharashtra
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- Kollyns Services Pvt. Ltd.Navi Mumbai, Maharashtra
- Experience with RDP and remote-support tools.
- Provide support for RDP and other remote-access tools.
- Ability to manage multiple support requests and prioritize…
- View all Kollyns Services Pvt. Ltd. jobs - Navi Mumbai, Maharashtra jobs
- Salary Search: IT Support salaries in Navi Mumbai, Maharashtra
- Lester IncNavi Mumbai, Maharashtra
- Software support for US and Indian, facilities Knowledge about MS SQL, Good knowledge in handling MS office, especially MS Excel, MS Word and MS Access.
- Enlighta SolutionsNavi Mumbai, Maharashtra
- The process of implementation includes client interface, project management, requirements capture, the configuration of meta-data, workflow processes, set up of…
- View all Enlighta Solutions jobs - Navi Mumbai, Maharashtra jobs
- Salary Search: Application Analyst salaries in Navi Mumbai, Maharashtra
- BirlaSoftMaharashtra
- Provide Level-2 (L2) application support for project and production-related activities.
- We are seeking an experienced L2 Support Engineer to provide application…
- FuGenTex Solutions Pvt . LtdMahape, Maharashtra
- Effectively manage escalations and provide support to the team wherever required.
- Effectively manage the L2 Bucket of the Digital application, which involves…
- PaycraftNavi Mumbai, Maharashtra
- Complete ownership of L1 and L2 support.
- Sc or BE in IT or Computers, ITIL certified will be preferred.
- To check/Analyze the transactions and logs and device…
- e-Stone Information TechnologyNavi Mumbai, Maharashtra
- Responding to client support request by telephone, remote support or in person support.
- Advising on software or hardware upgrades.
- ComUnus Technologies Pvt LtdVidyavihar, Mumbai, Maharashtra
- Previous internship or academic projects related to application support or software development.
- Troubleshoot software problems and collaborate with other teams…
View similar jobs with this employerSysnet Global Technologies Pvt.LtdNavi Mumbai, Maharashtra- Experience with software installation, configuration, and support.
- Knowledge of antivirus software, firewalls, and security best practices.
View similar jobs with this employerSysnet Global Technologies Pvt.LtdNavi Mumbai, Maharashtra- Experience with software installation, configuration, and support.
- Knowledge of antivirus software, firewalls, and security best practices.
- OTTILA INTERNATIONAL PVT. LTD.Sakinaka, Mumbai, Maharashtra
- Experience: 1–3 years in API support, application support, integration support, or a similar technical role.
- Ability to analyze application and API logs.
- OetikerNavi Mumbai, Maharashtra
- As a member of our IT support team, you will provide technical support and assistance to our employees across different regions and time zones.
- View all Oetiker jobs - Navi Mumbai, Maharashtra jobs
- Salary Search: IT Support Specialist salaries in Navi Mumbai, Maharashtra
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Application Support Engineer
Navi Mumbai, Maharashtra
Application Support Engineer
Job details
Pay information not provided
Navi Mumbai, Maharashtra
Full job description
Application Support Engineer
REP-01011-01- CE (Support Services)
- Navi Mumbai
-
Posted On 28 Sep 2026
-
End Date 27 Nov 2026
-
Required Experience1 - 3 years
Basic Section
No. Of Openings1
DesignationApplication Support Engineer
Closing Date 27 Nov 2026
Organisational
MainBUReliability Engineering
Sub BUCE (Support Services)
CountryIndia
RegionIndia
StateMaharashtra
CityNavi Mumbai
Working LocationAiroli
Client LocationNA
Skills
Skill
APM
Highest Education
No data available
CERTIFICATION
No data available
Working Language
No data available
JOB DESCRIPTION
Roles & Responsibilities Provide first-level support to users for TCS LPP application-related queries and issues. Assist users with login issues, onboarding activities, home loan and access-related requests. Guide users on basic workflow and field-level queries within TCS LPP. Hands on experience of APM (Application Performance Monitoring) -Dynatrace, AppDynamics, Grafana, UIM Good Knowledge of SQL and Linux and Basic understanding of Java Log and track user issues, ensuring timely updates and resolution. Coordinate with L2/Technical teams for production-related issues and follow up until closure. Act as the first point of contact for user support through Email, Teams, Calls, or WhatsApp. Monitor support tickets and ensure proper ticket updates and documentation. Maintain daily logs of user requests, issues reported, and support activities performed. Escalate critical issues to the appropriate teams as per the defined support process. Provide regular status updates to users on their open requests and incidents. Ensure adherence to support procedures, SLAs, and project guidelines. Assist in preparing daily and weekly support reports as required. Support users during application onboarding and basic training activities. Work closely with internal teams to ensure smooth day-to-day operations of the TCS LPP platform. Maintain a positive customer experience by providing timely and professional support. Flexibility to work in 24/7 shifts Ability to work from office.
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