Software Support Executive jobs
- Codemech SolutionsIndia
- We are looking for a responsible and technically sound Software Support Executive to provide assistance and technical support to clients using our software…
- View all Codemech Solutions jobs - India jobs - Support Specialist jobs in India
- Salary Search: Software Support Executive salaries in India
- AcrenceMangalore, Karnataka
- Provide Windows and end-user IT support.
- Good knowledge of Windows and end-user support.
- 3–6 years of experience in IT support or IT operations.
- freelancercareersChurchgate, Mumbai, Maharashtra
- 1+ years of relevant experience in IT support, desktop support, or IT administration.
- Provide day-to-day IT support to employees for hardware, software,…
- Foiwe Info Global SolutionsBengaluru, Karnataka
- Basic knowledge of software/products and support tools.
- Ensure customer satisfaction through effective support.
- Good customer-handling and interpersonal skills.
- Larsen & ToubroHazira, Surat, Gujarat
- Integrate custom software and dashboards with core legacy systems viz.
- Candidate will be responsible for bridging manufacturing operations & digital technology…
- View all Larsen & Toubro jobs - Hazira, Surat, Gujarat jobs
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- PromptTech Global Pvt Ltd.Technopark, Thiruvananthapuram, Kerala
- Minimum 3 years of relevant experience in IT software customer support or implementation support.
- Track support subscriptions and coordinate renewals or…
- Volody Product Pvt LltdGoregaon, Mumbai, Maharashtra
- 1–4 years of experience in technical support, product implementation, application support, SaaS support, or a similar role.
- Adherence to support SLAs.
- Trainery One India Pvt LtdCoimbatore, Tamil Nadu
- You've been the first support hire somewhere before.
- Own the three categories that generate most enterprise HCM support load:
- CRM basics; we sync to it.
- Trainery One India Pvt LtdCoimbatore, Tamil Nadu
- You've been the first support hire somewhere before.
- Own the three categories that generate most enterprise HCM support load:
- CRM basics; we sync to it.
- PinnacleUGurugram, Haryana
- Ability to take ownership of customer support operations while providing guidance and functional support to junior team members whenever required.
- CognizantKarnataka
- 3–6 years of hands-on experience in technical or executive support environments.
- Travel within India and internationally to support executive meetings and high-…
- Logiology SolutionsCalicut, Kerala
- Mentorship from experienced trechnical support professionals.
- The Software Support & Implementation Executive is responsible for assisting clients in the…
- CSB BankChennai, Tamil Nadu
- Supporting the handover of new or enhanced software into business-as-usual (BAU) operation.
- Providing support and taking ownership of execution of assigned…
- PhotonIndia
- Flexible for shift timings/support.
- Technical Support: 1–3 years of experience in application support, system administration, or a similar technical role.
- View all Photon jobs - India jobs - Executive Support Officer jobs in India
- Salary Search: Executive – ProHance Support salaries in India
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View similar jobs with this employerVOYON Technology ServicesInfopark-Kochi, Kochi, Kerala- 1–3 years of experience in software implementation, product support, customer support, or a similar role.
- Ensure high levels of customer satisfaction throughout…
- SSterling Workforce Enterprises Private LimitedSantacruz, Mumbai, Maharashtra
- * 2+ years of experience in software support, application support, website support, IT helpdesk, technical support, or client coordination.
Software Support Executive
Job details
Full job description
We offer a perfect runway to accelerate on a career path with exceptional thinking. We are committed to providing the best opportunities for candidates who seek a career in the challenging world of innovations. Hurry .!!
Become a part of our Team Get the Benefits
We believe in the well-being of our employees and make conscious efforts to facilitate the workplace with a favourable work environment and amenities that enables employees to give their best.
Work-life balance
"We prioritize work-life balance by offering flexible work hours, remote work options, and ample paid time off. We believe in supporting our employees' well-being, ensuring they can excel at work while enjoying a fulfilling personal life."
5 Days Working Jobs
"Codemech offers a balanced work schedule with a five-day workweek. We value our employees' time and well-being, providing them with a consistent work routine that allows for adequate rest and personal time, fostering a healthier work-life balance."
No Sandwich Leave Policy
"We have a 'No Sandwich Leave' policy, ensuring employees are not burdened with back-to-back leaves. This approach promotes efficient workflow, encourages timely planning, and maintains a smooth operational schedule, enhancing productivity and work consistency."
Maternity Leave*
We understand the importance of supporting employees during significant life events. We offer comprehensive maternity leave benefits, allowing our team members to take the time they need to welcome and nurture their new additions. Our policy ensures financial security and peace of mind, enabling our employees to balance their personal and professional lives effectively.
Salary on Time
"We prioritize financial stability and peace of mind for our employees. We have a steadfast commitment to ensuring that salaries are disbursed punctually and reliably. Our employees can count on receiving their salaries on time, allowing them to plan their finances with confidence and focus on their professional growth and personal well-being."
Annual Trip
"We believe in fostering a strong sense of camaraderie and rewarding our employees for their hard work. As part of our commitment to employee well-being, we organize an annual trip that serves as a platform for team building and relaxation. This trip allows our employees to unwind, connect with colleagues, and create lasting memories, contributing to a positive work culture and motivated workforce."
Music at the workplace
"We recognize the power of music in enhancing productivity and creating a positive work environment. We encourage employees to enjoy their favorite tunes during work hours. By fostering a musical workplace, we aim to boost creativity, reduce stress, and promote a vibrant atmosphere where our team can thrive."
Birthday and Festival Celebration
"We celebrate the uniqueness of our employees by acknowledging their birthdays and cultural festivals. These celebrations are a testament to our inclusive and caring workplace culture. By honoring personal milestones and diverse traditions, we foster a sense of belonging and strengthen the bonds within our team, creating a supportive and joyful work environment for everyone."
Work with the skilled team
"You'll have the opportunity to work with a highly skilled and dedicated team. We believe in assembling the best talent, fostering a collaborative environment where expertise is valued and innovation thrives.
Month End Celebration
"We wrap up each month with a celebratory spirit. Our month-end celebrations are a time for reflecting on our achievements, appreciating hard work, and setting new goals. It's an opportunity for our team to come together, unwind, and bond over shared successes, fostering a sense of unity and motivation as we move into the next chapter of growth and productivity."
18 Paid Leave
"We value the well-being of our employees. We offer a generous leave policy, including 18 paid leave days annually. This ensures that our team members have ample time to relax, recharge, and attend to personal matters, promoting a healthy work-life balance and overall job satisfaction."
11 Festival Leave
"We understand the importance of celebrating cultural traditions and spending time with family. That's why we offer 11 festival leave days, allowing our employees to fully participate in and enjoy important cultural and religious festivities. This policy reflects our commitment to honoring diversity, promoting inclusivity, and supporting the work-life balance of our team members."
Leave Encashment
"We offer the option of leave encashment, allowing employees to convert their unused leave days into financial benefits. This flexible policy empowers our team members to manage their time effectively while providing them with an additional avenue for compensation. It reflects our commitment to supporting our employees' choices and ensuring their overall satisfaction."
Life at
Codemech
Codemech takes pride in organizing various activities and events to foster team building, such as engaging games, birthday celebrations, festive events, monthly end-of-the-month celebrations, and refreshing outings. At Codemech, the team truly relishes every moment, striking a perfect balance between personal and professional lives.
- Build honest and transparent relationships
- Fertilize innovation with customer listening
- Be passionate but keep the fun in the workday
- Bring simplicity to all that is complex
- Treat every failure as a learning opportunity
Software Support Executive
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Experience
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- Fresher
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Qualification
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- BCA / B.Sc IT / B.Tech / Any IT-related field
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Job Description
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- We are looking for a responsible and technically sound Software Support Executive to provide assistance and technical support to clients using our software solutions. The ideal candidate should have a basic understanding of software applications, good communication skills, and the ability to troubleshoot issues efficiently.
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Key Responsibility
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- Provide first-level technical support to clients via call, email, or remote access.
- Understand client queries related to software functionality and resolve them promptly.
- Diagnose technical issues and escalate complex cases to the development team when required.
- Assist clients in software installation, configuration, and usage.
- Maintain proper documentation of support requests and resolutions.
- Ensure client satisfaction by delivering timely and effective solutions.
- Coordinate with internal teams to improve product performance based on client feedback.
- Monitor system performance and report recurring issues for long-term resolution.
- Provide basic training or guidance to clients on software features and updates.
- Follow up with clients to ensure issues are fully resolved and service standards are maintained.
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skills
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- Basic knowledge of software applications and system operations. Good communication and interpersonal skills. Strong analytical and problem-solving ability. Patience and customer-oriented approach. Willingness to learn and adapt to new technologies. Ability to work in a team environment.