Surveillance Officer jobs in India

JobTitle: Security & Surveillance Officer

Department: Admin

Reports to: Senior Officer- Senior Officer - Security, Surveillance & Fire Safety

Role:To support the safety, security, and wellbeing of students, staff, visitors, and School property through effective monitoring of security systems, implementation of security procedures, and coordination of day-to-day surveillance and access control activities. The role will assist in maintaining a safe and secure campus environment in line with School policies and regulatory requirements.

Key Accountabilities:

1. Security Management

• Conduct regular security assessments, inspections, and audits to identify and mitigate risks.
• Support the implementation and monitoring of the School's security policies and procedures.
• Liaise with local law enforcement agencies and emergency services, as required.
• Manage and maintain the School's access control systems, including access control software, card readers, and access card programming.
• Oversee the operation and administration of the Visitor Management System and Third-Party Verification (TPV) processes.
• Manage day-to-day key control operations and key issuance records.
• Ensure compliance with campus access and security protocols.

2. Surveillance Operations

• Oversee the effective operation and maintenance of surveillance systems, including CCTV and alarm systems.
• Ensure continuous monitoring and recording of CCTV footage.
• Review live and recorded surveillance footage to support investigations and incident management.
• Coordinate preventive maintenance (PPM) of CCTV systems and other security equipment with vendors.
• Ensure the proper functioning of all security-related equipment, including:
  • CCTV systems
  • X-ray baggage scanners
  • Hand-Held Metal Detectors (HHMD)
  • Door Frame Metal Detectors (DFMD)
  • Mechanical gates and bollards
  • Turnstiles
  • Walkie-talkie communication systems
• Escalate security concerns and equipment failures promptly.

3. Incident Response and Reporting

• Respond promptly to security incidents, emergencies, alarms, and breaches.
• Support investigations into security and safety incidents.
• Maintain accurate incident records and prepare reports for management review.
• Assist in developing, implementing, and reviewing incident response plans.
• Escalate significant incidents to the Senior Officer - Security, Surveillance & Fire Safety and relevant authorities when required.

4. Training and Awareness

• Support the delivery of training programmes on security protocols, emergency procedures, and fire safety practices.
• Promote a culture of safety, vigilance, and security awareness across the School community.
• Assist with awareness campaigns and emergency preparedness initiatives.

5. Collaboration and Communication

• Work closely with the Senior Officer - Security, Surveillance & Fire Safety and other departments to ensure a coordinated approach to campus safety and security.

• Conduct risk, safety, and security assessments for School trips, events, and activities.

• Prepare health and safety reconnaissance (recce) reports for management review.

• Support traffic management during student drop-off, pick-up, and School events.

• Assist in managing community, visitor, and guest access during School events.

• Communicate security concerns, unusual activities, and incidents promptly to the Senior Officer - Security, Surveillance & Fire Safety.

• Support initiatives to maintain a safe, secure, and welcoming campus environment

The school may review and modify or amend the Job Description as needed after discussion with the position holder.

This JD lists all the key responsibilities and tasks. The position holder may be required to do additional tasks to fulfil the role effectively.

Personal Attributes :

• Excellent written and spoken English.

• Ability to develop a new initiative.

• Behaviour management skills.

• Excellent documentation skills.

• Ability to communicate effectively to all stakeholders.

• Solution focused.

• Ability to work in a team.

• Willingness to take on added responsibilities.

• Sound judgement skills to act as first communicator during crises.

• Good communication skill.

• Ability to work as part of a team.

Experience/Qualifications/Skills

• Surveillanceprofessionalwith 3+ experienceofhandlingsecuritytechnology.

• Graduate or Postgraduate