System Support Engineer jobs

Application Support Engineer

Requirements:

• Night and Weekend coverage is required on a rotational basis.
• Must be willing to work in a 24/7 environment.

Responsibilities:

• Provide expert level remote management, administration and support for the Production and Demo trading exchange including:
• ◦ System availability.
• ◦ Application stability and performance tuning.Version upgrades.
• ◦ Daily operational processing monitoring and support
• ◦ Assistance with problem support and resolution.
• ◦ Contract scheduling and settlement of expired contracts
• ◦ Assistance with problem support and resolution
• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
• Willing to assist on a wide variety of issues, both within and outside of job description.

Desirable Skills:

• Attention to detail
• Excellent written and verbal communication skills
• A background in financial services, fintech, trading exchange, or trading system applications is preferred.
• 5+ years’ experience managing or supporting mission critical production software applications.
• Experience of working for a financial services or regulated environment.
• Excellent technical troubleshooting skills and interpersonal, verbal, and written communication skills.
• Incident Management
• Experience with the following is preferred: Linux server operating systems, scripting and automation – bash or python scripting
• System monitoring software including Grafana, Zabbix, Logic Monitor, AMQ/Kafka/Tomcat/high availability systems, Networks, FIX, Scila, Splunk, Python
• Hands on knowledge of AWS would be an added advantage.

Qualifications:

• Knowledge or experience of options and futures trading markets.
• Database, software, or IT technical experience.
• Excellent technical troubleshooting and problem-solving skills.
• Incident Management experience
• Excellent interpersonal, verbal, and written communication skills.
• Any experience with the following is preferred: SQL, Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems,

Pay: ₹600,000.00 - ₹2,000,000.00 per year

Benefits:

• Health insurance
• Internet reimbursement
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Work Location: Remote