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Technical Chat Support jobs in Chennai, Tamil Nadu

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Mail and chat support
Excel maritime & logistics private limited
Chennai, Tamil Nadu
₹18,600 - ₹38,700 a month
Part-time, Permanent, Fresher, Full-time

Job details

₹18,600 - ₹38,700 a month
Paid time off, Provident Fund
Part-time, Permanent, Fresher, Full-time
Chennai, Tamil Nadu

Full job description

Responding to customer inquiries via email and online chat promptly and effectively. Troubleshooting and resolving customer issues with products or services. Providing detailed product information and addressing customer questions. Escalating complex issues to appropriate departments when necessary. Maintaining accurate records of customer interactions and transactions. Participating in training sessions to stay updated on product knowledge and customer service techniques. Collaborating with team members to improve customer service processes and efficiency.

Pay: ₹18,600.00 - ₹38,700.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

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