We are looking for a hands-on IT Infrastructure & Support Engineer to manage and execute end-to-end technology infrastructure for a luxury residential project and corporate office. The role covers infrastructure planning, implementation, troubleshooting, vendor coordination, testing, commissioning, documentation and handover.

Key Responsibilities:-

Network Infrastructure

Manage TCP/IP, LAN/WAN, wi-fi, router, switches, firewalls, switches, VLANs and IP Addressing.
Plan and troubleshoot network infrastructure, internet connectivity and performance.

Structured Cabling

Plan and manage Cat6/Cat6A and Fiber cabling, patch panels, racks, cable routing, termination, testing and labeling.
Review technical drawings and coordinate cabling requirements with Civil, Electrical, MEP and ELV teams.

CCTV & Security Systems

Handle IP CCTV cameras, NVR, CCTV networking/storage, access control, biometrics, intercom, video door phones and electronic locks.
Coordinate installation, testing, commissioning and integration with vendors.

IT & End-User Support

Provide hands-on support for Windows and Apple environments, including desktops, laptops, MacBooks, iMacs, iPhones, iPads, printers, scanners, UPS and peripherals.
Manage software installation, updates, patching, user access, endpoint security and troubleshooting.

Apple Ecosystem

Support macOS, iOS, iPadOS, Apple ID, iCloud, backup, migration and device configuration/integration.

Servers, Storage & Backup

Handle servers, NAS, shared resources, backup/recovery, antivirus and endpoint security.
Maintain basic infrastructure and backup documentation.

Smart Home, IoT & Automation

Knowledge/exposure to smart lighting, switches, motorized curtains/blinds, smart locks, HVAC controls, sensors, automation controllers, IoT devices and smart security systems.
Coordinate with automation vendors for network, Wi-Fi, cabling and connectivity requirements.

AV & Home Entertainment

Support infrastructure for home theatre, smart TVs, projectors, multi-room audio, Apple TV, streaming devices and AV/network integration.

IT Security

Manage basic network and endpoint security, user access, permissions, passwords, antivirus and security controls.

Project & Vendor Coordination

Review architectural, electrical, MEP and ELV drawings and identify technology requirements before execution.
Coordinate with contractors, consultants and vendors for installation, testing, snagging, commissioning and handover.
Review BOQs, quotations and technical specifications and verify installation quality.

Documentation & Asset Management

Maintain network topology, rack layouts, cable schedules, Wi-Fi/CCTV layouts, IP records, asset registers, warranties/AMC, testing and handover documentation.

Required Skills:-

Strong hands-on experience in Network Infrastructure, Structured Cabling, CCTV, IT Support and Troubleshooting.
Good understanding of TCP/IP, LAN/WAN, Wi-Fi, VLAN, Firewalls, Fiber, Cat6/Cat6A and Network Security.
Experience with Windows & Apple environments, Servers/NAS, Backup, Endpoint Security and IT Hardware.
Exposure to Smart Home/Automation, IoT and AV/Home Theatre.
Ability to read technical drawings and coordinate with project teams, contractors and vendors.
Strong communication, documentation, problem-solving and independent working skills.
Comfortable working at a live construction/project site.

Education & Certifications:-

Bachelor’s/Diploma in IT, Computer Science, Electronics, Networking, Computer Engineering, or a related field.
Preferred Certifications: CCNA, CompTIA Network+, Microsoft, Apple, or CCTV/Networking certifications.

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

Do you have hands-on experience with network infrastructure, including TCP/IP, LAN/WAN, Wi-Fi, VLANs, routers, switches and firewalls?
Have you worked on any IT infrastructure projects at a construction, luxury residential, hospitality or commercial project site?
Apart from IT support, which of these have you handled hands-on: structured cabling, CCTV/NVR, access control, servers/NAS, Apple devices, smart home/IoT or AV systems?
What is your Current & Expected CTC?

Work Location: In person