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Technical Support Executive jobs in Gurugram, Haryana
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- Turning Cloud SolutionsGurugram, Haryana
- Provide first-level technical support to internal teams and brand customers.
- Be flexible in handling technical troubleshooting, operational support, and on-…
- Cubnet ServicesGurugram, Haryana
- The role involves providing technical assistance and support to customers, troubleshooting technical issues, and ensuring customer satisfaction through…
- PinnacleUGurugram, Haryana
- Ability to take ownership of customer support operations while providing guidance and functional support to junior team members whenever required.
- LenskartGurugram, Haryana
- 2 to 5 years of IT support experience, preferably in a manufacturing plant.
- Provide technical guidance to employees on system usage, safety, and best practices.
- OnecomGurugram, Haryana
- Clear Communicator: You can demystify jargon and provide advice to non-technical customers.
- Detail-Oriented: You have excellent attention to detail and can…
- NoiseNehru Place, Delhi, Delhi
- 0–2 years of experience in technical support, customer support or a service desk role.
- Ability to explain technical steps simply, and to write clear help…
- Moyo InnovationsGurgaon, Ranchi, Jharkhand
- Technical Troubleshooting, Windows OS, Basic Networking, MS Office & Excellent Communication.
- Benefits:* 5 Days Working, 2 Rotational Week Offs, Rotational…
View similar jobs with this employerPrimeHire SolutionsGurugram, Haryana- Experience: Minimum 6 Months (Technical Support Mandatory).
- ✔ Both-Side Cab Facility Provided by the Company.
- HR Round → SHL Assessment → Operations Round.
- Lenskart SolutionsGurugram, Haryana
- The IT Support Engineer will be responsible for providing end-to-end technical support for all.
- 2 to 5 years of IT support experience, preferably in a…
- Maruti Suzuki India LtdGurugram, Haryana
- Provide technical support to field operations across domestic and export markets.
- Provide efficient technical support to field operations (domestic and export…
- Inspirisys SolutionsGurugram, Haryana
- 1–2 years of experience in desktop support.
- Coordinate and follow up with vendors for warranty and support services.
- Inspirisys SolutionsGurugram, Haryana
- 1–2 years of experience in desktop support.
- Coordinate and follow up with vendors for warranty and support services.
- Milestone Technologies, Inc.Gurugram, Haryana
- Participate in ongoing learning opportunities to expand technical and customer support capabilities.
- This role is ideal for individuals looking to build…
- High On TripsDelhi
- Travel to customer locations as required for technical support.
- Provide technical support to customers over phone calls and other communication channels.
- AVI-SPLGurugram, Haryana
- Excellent communication skills, with the ability to provide technical guidance to both technical and non-technical users.
- View all AVI-SPL jobs - Gurugram, Haryana jobs
- Salary Search: Technical Support Engineer salaries in Gurugram, Haryana
- Genpact India Pvt. Ltd.Gurugram, Haryana
- Teleconference support, Teams and Zoom.
- Desktop, laptop and printer hardware support.
- Limited server and network/router troubleshooting/support.
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Job Post Details
Technical Support Executive
Gurugram, Haryana
₹30,000 - ₹40,000 a month
-
Permanent, Full-time
Technical Support Executive
Job details
₹30,000 - ₹40,000 a month
Permanent, Full-time
Gurugram, Haryana
Full job description
Supplymint is looking for a proactive and detail-oriented Technical Support Executive to support internal teams and brand customers, troubleshoot system-related issues, and ensure smooth day-to-day operations. The ideal candidate should have hands-on experience with MS Excel, strong problem-solving skills, and the ability to work in a fast-paced startup environment.
Key Responsibilities
- Provide first-level technical support to internal teams and brand customers.
- Troubleshoot issues related to order syncing, purchase order (PO) mismatches, inventory discrepancies, and WMS errors.
- Handle customer queries and escalations through calls, chats, and emails.
- Coordinate with technical and product teams to resolve issues and implement long-term solutions.
- Maintain issue logs, track resolutions, and ensure timely follow-ups.
- Support brand operations by identifying bugs, coordinating quick fixes, and minimizing operational disruptions.
- Train users on system workflows, functionalities, and basic troubleshooting.
- Collaborate with cross-functional teams to ensure smooth technical execution and customer satisfaction.
- Be flexible in handling technical troubleshooting, operational support, and on-ground coordination as required.
Requirements
- 1–4 years of experience in Technical Support, Application Support, or Operations Support.
- Experience in e-commerce, logistics, supply chain, or SaaS-based companies is preferred.
- Hands-on experience with MS Excel is mandatory.
- Knowledge of OMS (Order Management System), WMS (Warehouse Management System), or VMS (Vendor Management System) is an added advantage.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good verbal and written communication skills.
- Ability to manage multiple tasks and coordinate with different teams.
- Comfortable working in a fast-paced startup environment.
Preferred Candidate Profile
A customer-focused and solution-oriented professional who can take ownership of technical issues, understand operational challenges, and work collaboratively to ensure seamless business operations.
Job Type: Full-time
Work Location: In person
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
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