Technical Support Executive jobs in Navi Mumbai, Maharashtra

Job Title: IT Executive – Systems & Technical Support
Company: Xech Technologies Pvt. Ltd.
Experience: 3–5 years

About the Role
We are looking for a technically strong IT professional to manage daily IT support, laptop procurement, software installation, business systems and data backups.

Key Responsibilities

• Source laptops, desktops and IT accessories; compare quotations and coordinate with vendors for purchases and repairs.
• Install, configure and troubleshoot Windows, MS Office, email and other company software.
• Verify and maintain genuine Windows, Microsoft Office and other software licences.
• Support Zoho applications, CRM and ERP systems, including user setup, access management and troubleshooting.
• Handle laptop, printer, Wi-Fi, internet and other hardware or software issues.
• Manage data backups and restore or transfer files, photos and other data from laptops and mobile devices when authorised.
• Set up devices and accounts for new employees and securely manage access removal and data handover during exits.
• Provide basic website and domain support and coordinate with developers or service providers when required.
• Maintain IT asset records, software subscriptions, licence renewals and vendor details.
• Protect company data through access controls, antivirus updates and secure backup practices.

Requirements

• Strong practical knowledge of computer hardware, Windows, MS Office and networking.
• Working knowledge of Zoho, CRM and ERP systems.
• Experience in software licensing, data backup and troubleshooting.
• Ability to resolve issues independently and explain solutions clearly to employees.
• Diploma or degree in IT, Computer Science or a related field preferred.

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Leave encashment
• Paid time off
• Provident Fund

Work Location: In person