Technical Support Executive jobs in Pune, Maharashtra
- Accentrix solutionPune, Maharashtra
- Escalate complex technical issues to the appropriate support teams.
- Provide technical support through voice, chat, and email channels.
- ZM TechnologiesPune, Maharashtra
- Provide L2 technical support for Windows Server, Active Directory and virtualization environments.
- 2–3 years of experience in IT infrastructure / technical…
- EXPERT BUSINESS SOLUTIONS CO.Pune, Maharashtra
- Provide functional and technical support to clients using our HRMS, HCM, ERP, and other software products.
- Experience handling client issues and support tickets…
- EXPERT BUSINESS SOLUTIONS CO.Pune, Maharashtra
- Provide functional and technical support to clients using our HRMS, HCM, ERP, and other software products.
- Experience handling client issues and support tickets…
- Johnson ControlsPune, Maharashtra
- Provide technical and application support via phone and email in a professional and timely manner.
- Proven experience of 4- 9 years in technical troubleshooting.
- View all Johnson Controls jobs - Pune, Maharashtra jobs
- Salary Search: Technical Support Specialist salaries in Pune, Maharashtra
- See popular questions & answers about Johnson Controls
- Syscraft TechnologiesPune, Maharashtra
- Technical Support Executive, is responsible for providing technical support services to customers on assigned products and solutions from Syscraft.
- vmedulife softwareHinjewadi, Pune, Maharashtra
- Resolve client issues and provide ongoing system support.
- Provide user training and onboarding support. *.
- Coordinate with technical teams for bug fixes and…
- LogicMonitorPune, Maharashtra
- As the primary interface on incoming technical support issues, the TSE will log and own incoming support cases from receipt to resolution.
- View all LogicMonitor jobs - Pune, Maharashtra jobs
- Salary Search: Technical Support Engineer salaries in Pune, Maharashtra
- Johnson ControlsPune, Maharashtra
- Provide technical support and troubleshooting for digital control and building automation systems.
- Maintain accurate records of support cases, resolutions, and…
- Mithi Software Technologies Pvt. Ltd.Pune, Maharashtra
- Provide technical support to customers through email, helpdesk and other support channels.
- You will provide expert technical support for software applications…
- K. K. NagUrse, Pune, Maharashtra
- Provide technical support and training to users on IT systems and applications.
- Handle Outlook configuration, troubleshooting and user support.
- Keywords StudiosPune, Maharashtra
- Experience: 2+ years of direct Enterprise B2B Tier 1 technical support or customer operations experience.
- Act as the professional face of Helpshift, providing…
- TricentisPune, Maharashtra
- 3+ years in technical, application, or product support in a customer-facing role.
- A software QA background and an interest in moving into support, or a support…
- View all Tricentis jobs - Pune, Maharashtra jobs
- Salary Search: Technical Support Specialist salaries in Pune, Maharashtra
- EmersonPune, Maharashtra
- Provide post-sales technical support to Global Impact partners, Local Business Partners and Sales channels to resolve technical queries about Fisher FIELDVUE…
- View all Emerson jobs - Pune, Maharashtra jobs - Technical Support jobs in Pune, Maharashtra
- Salary Search: Engineer - Technical Support salaries in Pune, Maharashtra
- See popular questions & answers about Emerson
- Trilliant Software Pvt. Ltd.Kharadi, Pune, Maharashtra
- In this role, the team member will provide frontline technical and customer support for Trilliant Software products, including Radiant HR, responding to user…
- Tata CommunicationsPune, Maharashtra
- Job Description : · Primary role and responsibility include scope for Incidence Management function specially for 3rd party offnet last mile in India with 24*7…
Job Post Details
Technical Support Specialist (Experienced) | Pune & Hyderabad
Technical Support Specialist (Experienced) | Pune & Hyderabad
Job details
Full job description
Hiring Now | International Technical Support Specialist (Experienced)
Location: Pune
Work Mode: Work From Office (WFO)
Salary: ₹4 – ₹7 LPA
Transport: Cab Facility Available
Contact HR Lily: 7483 136 855
Role Overview
We are hiring experienced International Technical Support Specialists to provide technical assistance to global customers. If you have hands-on experience in IT support, troubleshooting, and service desk operations, this is an excellent opportunity to work with a leading MNC.
Key Responsibilities
- Provide technical support through voice, chat, and email channels
- Troubleshoot desktop, operating system, hardware, software, and application-related issues
- Manage and resolve incident tickets using ServiceNow or similar ticketing tools
- Perform user account management using Active Directory
- Support Microsoft Outlook, Office 365, and email-related issues
- Assist with VMware environments and basic virtualization support
- Ensure SLA compliance while maintaining high customer satisfaction
- Escalate complex technical issues to the appropriate support teams
Eligibility
- Minimum 1+ years of experience in International Technical Support is mandatory*
- Graduate or Undergraduate (15 years of education is mandatory*)
- Hands-on experience with Active Directory, ServiceNow, MS Outlook, and Office 365
- Working knowledge of VMware, networking concepts, and ITIL practices
- Excellent communication and customer handling skills
- Willing to work in rotational (24/7) shifts
Why Join Us?
- Salary between ₹4 – ₹7 LPA
- Cab Facility Available
- Opportunity to work with global clients
- Career growth in IT Infrastructure and Technical Support
- Professional learning and development opportunities
Apply now with your updated resume to be considered for this opportunity.
*Note: This position is strictly for experienced candidates with a minimum of 1+ years of International Technical Support experience.
*15 years of full-time education is mandatory.
Pay: ₹482,761.71 - ₹700,000.32 per year
Benefits:
- Commuter assistance
- Flexible schedule
- Health insurance
Education:
- Bachelor's (Required)
Experience:
- International Technical support: 1 year (Required)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person