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Technical Support Officer jobs in Noida, Uttar Pradesh
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- Franciscan SolutionsNoida, Uttar Pradesh
- Document and resolve the ERP issues on the support system.
- Complete detailed reports listing requests to technical assistance steps taken to resolve them, and…
- WSPUttar Pradesh
- Provide technical assistance and support for incoming queries and issues related desktop support, Video Conferencing support, VIP support.
- EXL ServiceNoida, Uttar Pradesh
- Able to provide support across different shifts in 24x7 support environment.
- Understand business requirements for customer base and be able to translate them…
- EXL ServiceNoida, Uttar Pradesh
- Able to provide support across different shifts in 24x7 support environment.
- Understand business requirements for customer base and be able to translate them…
- InvoayNoida, Uttar Pradesh
- Acting as the lead point of contact to clients & delivering service via phone, remote connection, email or client-side.
- SQL Server Script writing skills.
- Infinity Assurance Solutions Pvt. Ltd.Jasola, Delhi, Delhi
- The role will start from Call Login to final closure including identifying hardware and software issues and troubleshoot technical issues as may be there.
- ASIA TECHNoida Sector 16, Noida, Uttar Pradesh
- Introducing Asia Tech, a reliable site for website designing and website development.
- AsiaTech* Inc India’s leading Travel Technology Company based in Noida…
- Azeus Group of CompaniesNoida, Uttar Pradesh
- Analyze and categorize incidents to diagnose and resolve them to the best of their ability, and redirect support cases to the right support staff/resource when…
- View all Azeus Group of Companies jobs - Noida, Uttar Pradesh jobs
- Salary Search: Service Desk Analyst salaries in Noida, Uttar Pradesh
- Aspen TechnologyNoida, Uttar Pradesh
- You are expected to travel on a regular basis to countries in the region to deliver training and onsite support.
- High level of English, both verbal and written.
- YOCTEL SOLUTIONS PVT. LTDHauz Khas, Delhi, Delhi
- A technical support representative provides technical assistance to customers, solving technical problems through effective communication and step-by-step…
- Shri Radha TradingFaridabad, Haryana
- Install, configure, maintain, and troubleshoot desktops, laptops, monitors, and other IT peripherals.
- Diagnose hardware faults and coordinate repairs or…
- YOCTEL SOLUTIONS PVT. LTDHauz Khas, Delhi, Delhi
- A technical support representative provides technical assistance to customers, solving technical problems through effective communication and step-by-step…
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Technical Support Engineer
Job details
₹2,16,000 a year
Full-time
Noida, Uttar Pradesh
Full job description
Experience : 0-1 Year
Vacancy : 3
Tools : SQL, JAVA, Knowledge of Database and queries
Job Description
Work Experience: 0-1 Year
Work Location: Noida
Monthly CTC: Rs. 2,16,000 per annum.
Qualification: B. Tech/BE (CS, IT), BCA
Working Days: 6 Days
Type: Full-Time
Roles & Responsibilities:
- Attend on-call and online meetings with clients to analyze, troubleshoot and diagnose ERP problems
- Document and resolve the ERP issues on the support system
- Actively update, maintain, and monitor product performance at the client site.
- Coordinate with client and development team to get the ERP problem resolved.
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Complete detailed reports listing requests to technical assistance steps taken to resolve them, and the specific dates/individuals involved
- Assist management in creating training materials pertaining to computer troubleshooting and usage
- Act as the initial point of contact for all computer and system-related concerns from clients or other employees
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Required Skills Set:
- Good blend of Client facing skills and Technical aptitude
- Good verbal and written communication skill
- Well versed with SQL
- Good knowledge of Database and queries
- Ability to lead a workshop or training session
- Ability to prepare effective PowerPoint Presentations
- Ability to work within deadlines
Required Resources:
Personal Laptop
Note:
- Looking for immediate joiners or the candidate who can join within 10-15 days.
- Bond of 1 Year is to be signed.
skills
- SQL
- Java
- Knowledge of database and queries
- Troubleshooting
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