Technical Support Openings jobs in Mumbai, Maharashtra
- Dusane Infotech India Pvt.LtdWagle Estate, Thane, Maharashtra
- Focus on an area of technical specialization and attend technical trainings,.
- Participate in technical communications within the Technical Support Team to share…
- Team ComputersMumbai, Maharashtra
- Providing first level of remote technical support to clients.
- Responsible for logging tickets, monitoring, assigning tickets to respective support engineers.
- IDFYMumbai, Maharashtra
- 0-1 years of experience in a product support or technical support role.
- Excellent verbal and written communication skills.
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- Milestone Digital HubMumbai, Maharashtra
- Provide technical support for hardware, software, network, and user access-related issues.
- Manage and support users in a 24x5 operational environment.
- Datamark, Inc.Mumbai, Maharashtra
- Provides 1st level technical support by gathering and documenting requests using IT support procedures.
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- Monster Energy APACMumbai, Maharashtra
- Provide onsite, hands-on technical support to Monster Energy employees in the India office and remote support to users across APAC, resolving incidents and…
- Last DecimalMumbai, Maharashtra
- Support the sales team using [redacted] with process improvement, measurement, tracking and analytics relevant to their functional areas.
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- Guggenheim PartnersMumbai, Maharashtra
- Mentor and train Tier 1 support staff to help them improve their troubleshooting skills.
- Escalate unresolved issues to Tier 3 or external support, making sure…
- Guggenheim PartnersMumbai, Maharashtra
- Mentor and train Tier 1 support staff to help them improve their troubleshooting skills.
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- The Executive CentreMumbai, Maharashtra
- Through the establishment and maintenance of excellent client relations, you will act as the ‘face’ of TEC and act as the first-class support function for all…
- LDS InfotechMumbai, Maharashtra
- Working days and Time: Mon – Sat 10-7 PM 2nd and 4th Sat off.
- Desktop Support, Computer Hardware & Networking , Installation, MS outlook Configuration, Basic…
- Guggenheim PartnersMumbai, Maharashtra
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- MTIN Mumbai MOPOMumbai, Maharashtra
- Experience: 2-5 years of experience in technical support, laboratory informatics, laboratory software.
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- HR COMPUTERSMumbai, Maharashtra
- Provide technical support at the office and client locations across Mumbai.
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- Pyxidia Softech Pvt LtdMumbai, Maharashtra
- Communicate technical information effectively to both technical and non-technical audiences.
- Provide advanced technical support to customers and internal teams.
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Job Post Details
Jr Technical Support Executive.
Jr Technical Support Executive.
Job details
Full job description
Opening for Jr Technical Support Executive. !!!
Company Name: - Dusane Infotech India Pvt. Ltd
Company Website:- https://www.dusaneinfotech.com/
Position: - Jr Technical Support Executive
Job type – Full time
Job Location - Thane (West)
Working days - 5 Days working
Experience: 0- 1 year of experience
Education: Any Bachelor Degree, With Basic Network Knowledge AND good English Speaking Knowledge, If Call center knowledge is there then Good.
Additional Skills: -
· Good written and verbal communication skills.
· Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations.
· Basic understanding of some of the following technologies Networking
Non-negotiable skills: -
Graduate degree, Good Communication Skills & Good English Speaking Knowledge
Responsibilities: -
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Resolve customer’s issues via the telephone, email
- Reproducing issues in-house and responding back in a timely manner.
- Escalate issues in a timely manner according to Standard Operating Procedures.
- Focus on an area of technical specialization and attend technical trainings,
- Give the training to Jr. Engineers
Job Role: -
· Inbound and outbound calling good practices & solutions
· Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
· Prepare accurate and timely reports
· Resolving escalated customer complaints without the need for team lead intervention
· Ready to work in 24/7 working format
· Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
If you are interested Share your updated resume on given mail id - jidnyasap@diipl.com
Thanks and Regards
Jidnyasa pate
Dusane Infotech (I) Pvt. Ltd
Job Type: Full-time
Pay: ₹15,000.00 - ₹21,000.00 per month
Application Question(s):
- Are you Able to Work in Rotational shift?
- Do you have basic knowledge of Network and Hardware ?
- Are you interested for Voice Process job role ?
- Where Do you Stay ?
Education:
- Bachelor's (Preferred)
Work Location: In person