Technical Support jobs in Hyderabad, Telangana
Sort by: relevance - date
- HCLTechHyderabad, Telangana
- To provide technical assistance to the team members in resolving customer issues.
- To execute continuous improvement activities, work on root cause analysis, and…
- KyndrylHyderabad, Telangana
- With your passion for technology, you'll provide world-class support that exceeds customer expectations.
- As Technical Support, you'll perform varying degrees of…
- View all Kyndryl jobs - Hyderabad, Telangana jobs
- Salary Search: Technical Support Specialist salaries in Hyderabad, Telangana
- See popular questions & answers about Kyndryl
- Cummins Inc.Hyderabad, Telangana
- Provide technical support for less complex service related issues.
- Serve as technical support resource providing diagnostic support on less complex warranty and…
- Spintly India Private LimitedHyderabad, Telangana
- Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical stakeholders.
- VLS BestsoftHyderabad, TelanganaExperience: 1-3 years Roles/Skills Applications support specialist Help desk operator Maintenance engineer Technician. We believe that our employees are…
- View all VLS Bestsoft jobs - Hyderabad, Telangana jobs
- Salary Search: Technical Support salaries in Hyderabad, Telangana
- Infosys BPM LimitedHyderabad, Telangana
- Prior exposure to customer service or technical support roles.
- 1 3 years of experience in a technical support or service desk environment.
- CloudFoundationHyderabad, Telangana
- Experience of Chat and Phone calls with US customers.
- Ready to work on US/UK rotational shifts.
- Knowledge on Windows Server 2012, 2014, configuring multiple…
- View all CloudFoundation jobs - Hyderabad, Telangana jobs
- Salary Search: Technical Support Engineer salaries in Hyderabad, Telangana
- ADCI HYD 20 SEZ - H94Hyderabad, Telangana
- Your role centers on delivering comprehensive technical support to Amazon employees across multiple locations and devices.
- Bachelor's degree or equivalent.
- Colruyt IT Consultancy IndiaHyderabad, Telangana
- Job Type Permanant (Full Time).
- When they encounter any issues with those systems, IT helpdesk technician will help them with advice and assistance.
- Accentrix solutionGopanpalli, Telangana
- Microsoft product support experience preferred.
- Handle technical queries related to Windows, Microsoft 365, Office, Surface, and other Microsoft products.
- Meazure LearningHyderabad, Telangana
- User Assistance: Respond to user inquiries and provide support via phone, email, or in-person to resolve technical issues promptly.
View similar jobs with this employerHCLTechHyderabad, Telangana- Knowledge Proactively seek and possess business acumen for all clients supported Maintain technical proficiency in all applications utilized by clients…
- Wipro LimitedHyderabad, Telangana
- Be responsible for primary user support and customer service.
- The purpose of this role is to the first point of contact for the B2B users who call Wipro Service…
- Infosys LimitedTelangana
- Strong experience in Informatica PowerCenter administration and support.
- Understanding of production support processes and SLA management.
- Infosys LimitedTelangana
- Strong experience in Informatica PowerCenter administration and support.
- Understanding of production support processes and SLA management.
- HCLTechHyderabad, Telangana
- Remote Desktop Support analyst Work Location: Noida, Hyderabad, Lucknow- India Minimum Experience –1-3 Years of Service desk / Remote Desktop support As a…
Job details
Pay information not provided
Hyderabad, Telangana
Full job description
Senior Support Lead
Hyderabad, Telangana
Job Summary
To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues.
Key Responsibilities
1. To act as a point of escalation for complex and high-priority customer issues, ensuring timely resolution.
2. To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects.
3. To collaborate closely with product management, development, and QA teams to provide feedback on product improvements, influence product design, and ensure alignment with customer needs.
4. To provide technical assistance to the team members in resolving customer issues.
5. To drive continuous improvement initiatives for support processes, workflows and Identify opportunities for innovation, automation, and efficiency enhancements.
2. To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects.
3. To collaborate closely with product management, development, and QA teams to provide feedback on product improvements, influence product design, and ensure alignment with customer needs.
4. To provide technical assistance to the team members in resolving customer issues.
5. To drive continuous improvement initiatives for support processes, workflows and Identify opportunities for innovation, automation, and efficiency enhancements.
Let Employers Find YouUpload Your Resume