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Technical Support jobs in Hyderabad, Telangana

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Technical Support L2 (5-8 years)
Hyderabad, Telangana
₹6,00,000 - ₹7,00,000 a year
Permanent, Full-time

Job details

₹6,00,000 - ₹7,00,000 a year
Health insurance, Cell phone reimbursement, Provident Fund
Permanent, Full-time
Hyderabad, Telangana

Full job description

Designation: Technical Support Engineer (L2)
Location: Hyderabad
Experience: 5-8 years
Department: IT Support
Client: ANSR

Job Summary:
We’re looking for a proactive Technical Support Engineer (L2) to provide second level technical support and ensure smooth IT operations.

Key Responsibilities:

  • Provide onsite/remote support for desktops, laptops, and peripherals.
  • Troubleshoot hardware, software, and network connectivity issues.
  • Install, configure, and update operating systems and applications.
  • Manage user accounts, email setup, and basic Active Directory tasks
  • Log incidents, track resolutions, and escalate complex issues as needed.
  • Must have experience in International call.

Requirements:

  • 5-8 years of experience in desktop or technical support.
  • Strong knowledge of Windows OS, MS Office, and basic networking.
  • Good communication and problem-solving skills.

Job Types: Full-time, Permanent

Pay: ₹600,000.00 - ₹700,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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