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Technical Support jobs in Nashik, Maharashtra
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- Zenith GroupSatpur, Nashik, Maharashtra
- Customer Communication: Explain technical fixes clearly to both non-technical users and enterprise clients, following up to confirm systems run smoothly. .
- Aress Software & Education TechnologiesNashik, Maharashtra
- Determining the root cause of a technical issue, select and explain the best solution to the customer’s query.
- Handle incoming tickets/chats/calls/remotes.
- View all Aress Software & Education Technologies jobs - Nashik, Maharashtra jobs - Technical Support Engineer jobs in Nashik, Maharashtra
- Salary Search: Technical Support Engineer (Application Support) salaries in Nashik, Maharashtra
- See popular questions & answers about Aress Software & Education Technologies
- MOC Cancer Care and Research CenterNasik, Nashik, Maharashtra
- Provide first-level technical support for laboratory hardware and software.
- Monitor system performance and report technical issues promptly.
- 24x7 Server ManagementNashik, Maharashtra
- Need good written and communication skills.
- RHCE Certified and Linux certification.
- Able to work in a flexible schedule.
- SendviseNashik, Maharashtra
- Good problem-solving skills and ability to explain technical concepts to non-technical customers.
- Track support tickets and ensure timely resolution.
View similar jobs with this employerShree Mahalasa and CompanySatpur, Nashik, Maharashtra- Provide technical support to retail stores and Head Office.
- Handle basic IT support and troubleshooting.
- IT support: 4 years (Required).
- APS InfoTechNashik, Maharashtra
- Minimum 1-2 years’ experience in a Web Hosting Company.
- Linux Red hat Certified preferred.
- Excellent Knowledge of Commands in Linux.
- View all APS InfoTech jobs - Nashik, Maharashtra jobs
- Salary Search: Technical Support Engineer salaries in Nashik, Maharashtra
- Sarps TechnologiesNashik, Maharashtra
- Working with customers to identify software problems and advising on the solution.
- Logging and keeping record of customer/employee queries.
- Sarps TechnologiesNashik, Maharashtra
- Working with customers to identify software problems and advising on the solution.
- Logging and keeping record of customer/employee queries.
- MINITEK SYSTEMS INDIA PVT LTDNashik, Maharashtra
- Maintain IT asset records and document technical support activities.
- Provide remote technical support using Remote Desktop (RDP).
- SRV Rajebahadur Hospital LLPNashik, Maharashtra
- Provide timely technical support to hospital staff across all departments.
- Coordinate with external vendors for repairs, maintenance, and technical support.
- Hyper Drive SolutionsNashik, Maharashtra
- We are looking for Software Product Support personnel for our software products in Bangalore.
- Explain various features and workflows of our products to our…
- Astitva Multipurpose Services (OPC) Pvt. Ltd.Nashik, Maharashtra
- Provide basic hardware and software support to employees.
- Monitor CCTV cameras and report any suspicious activity or technical issues.
- 24x7 Server ManagementNashik, Maharashtra
- Need good written and communication skills.
- Knowledge of Webhosting, Cpanel, WHM.
- Technical Support Experience in Hosting Industry for minimum 1 year.
- South Star Software Private LimitedNashik, Maharashtra
- Commitment to providing world-class client support.
- South Star Software Pvt. Ltd. is hiring Enterprise Care Agents to support its Enterprise Care division,…
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Job Post Details
Sr. Technical Support Engineer
Zenith Group
·
4.7
Satpur, Nashik, Maharashtra
From ₹40,000 a month
-
Full-time
Sr. Technical Support Engineer
Job details
From ₹40,000 a month
Provident Fund
Full-time
Satpur, Nashik, Maharashtra
Full job description
Core Responsibilities
- Troubleshooting and Problem Resolution: Diagnose and resolve technical problems reported via help desks, tickets, phone calls, or chat. This includes tracing issues through logs, APIs, databases,
- Ticket Management and Tracking: Log, prioritize, track, and update support tickets in help desk
- Escalation Management: Handle Tier 2 to Tier 4 issues, passing unresolved or high-severity engineering bugs to software developers, QA teams
- System Maintenance and Monitoring: Monitor network performance, server health, and security posture
- Documentation and Knowledge Sharing: Build and maintain internal and external knowledge bases, FAQs, troubleshooting guides, and post-resolution case notes.
- Cross-Functional Collaboration: Work closely with product management, engineering, and quality assurance teams to report recurring customer pain points and product defects.
- Customer Communication: Explain technical fixes clearly to both non-technical users and enterprise clients, following up to confirm systems run smoothly.
Pay: From ₹40,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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