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Technical Support jobs in Pune, Maharashtra
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- Accentrix solutionPune, Maharashtra
- Escalate complex technical issues to the appropriate support teams.
- Provide technical support through voice, chat, and email channels.
View similar jobs with this employerHCLTechPune, Maharashtra- 2 - 4 years of experience in IT Service desk support, Application Support and customer support environment.
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- VertechPune, Maharashtra
- Experience with ticketing systems and structured support workflows.
- Respond to and resolve ticketed support requests within defined SLAs.
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- ZM TechnologiesPune, Maharashtra
- Provide L2 technical support for Windows Server, Active Directory and virtualization environments.
- 2–3 years of experience in IT infrastructure / technical…
- Laurus EducationPune, Maharashtra
- Provide Level 1 and Level 2 technical support to employees across multiple locations.
- 2+ years of experience in IT helpdesk, desktop support or Microsoft 365…
- FusionLED Inc.Pune, Maharashtra
- Ability to explain technical issues in simple terms and support non-technical users.
- Provide first-level technical support for hardware, software, network, and…
- Mithi Software Technologies Pvt. Ltd.Pune, Maharashtra
- Provide technical support to customers through email, helpdesk and other support channels.
- You will provide expert technical support for software applications…
- Max Secure SoftwarePune, Maharashtra
- You should have thorough knowledge of windows OS, malware, registry and file system.
- You should have networking background with formatting and installing new…
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- NicePune, Maharashtra
- 1 to 3 years of experience in technical support, application support, NOC, production monitoring or cloud operations.
- Keywords StudiosPune, Maharashtra
- Experience: 2+ years of direct Enterprise B2B Tier 1 technical support or customer operations experience.
- Act as the professional face of Helpshift, providing…
- CybagePune, Maharashtra
- Must demonstrate strong verbal and written communication skills to interact effectively with users, document technical issues, and coordinate with internal…
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- Mittal GroupPune, Maharashtra
- 0–2 years of relevant experience in IT support or desktop support.
- Coordinate with internet service providers and external IT vendors for technical issues.
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- Retentia technology private limitedPune, Maharashtra
- Have you managed both on-site and off-site technical support teams?
- 7–10 years experience in technical support, site operations, or service delivery.
- Johnson ControlsPune, Maharashtra
- Provide technical and application support via phone and email in a professional and timely manner.
- Proven experience of 4- 9 years in technical troubleshooting.
- Johnson ControlsPune, Maharashtra
- Provide technical and application support via phone and email in a professional and timely manner.
- Proven experience of 4- 9 years in technical troubleshooting.
- EmersonPune, Maharashtra
- Provide post-sales technical support to Global Impact partners, Local Business Partners and Sales channels to resolve technical queries about Fisher FIELDVUE…
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Job Post Details
Technical Support Specialist (Experienced) | Pune & Bangalore
Pune, Maharashtra
₹4,82,761.71 - ₹7,00,000.32 a year
-
Permanent, Full-time
Technical Support Specialist (Experienced) | Pune & Bangalore
Job details
₹4,82,761.71 - ₹7,00,000.32 a year
Health insurance, Commuter assistance, Flexible schedule
Permanent, Full-time
Overnight shift, Night shift, Rotational shift
Pune, Maharashtra
Full job description
Hiring Now | International Technical Support Specialist (Experienced)
Location: Pune
Work Mode: Work From Office (WFO)
Salary: ₹4 – ₹7 LPA
Transport: Cab Facility Available
Contact HR Lily: 7483 136 855
Role Overview
We are hiring experienced International Technical Support Specialists to provide technical assistance to global customers. If you have hands-on experience in IT support, troubleshooting, and service desk operations, this is an excellent opportunity to work with a leading MNC.
Key Responsibilities
- Provide technical support through voice, chat, and email channels
- Troubleshoot desktop, operating system, hardware, software, and application-related issues
- Manage and resolve incident tickets using ServiceNow or similar ticketing tools
- Perform user account management using Active Directory
- Support Microsoft Outlook, Office 365, and email-related issues
- Assist with VMware environments and basic virtualization support
- Ensure SLA compliance while maintaining high customer satisfaction
- Escalate complex technical issues to the appropriate support teams
Eligibility
- Minimum 1+ years of experience in International Technical Support is mandatory*
- Graduate or Undergraduate (15 years of education is mandatory*)
- Hands-on experience with Active Directory, ServiceNow, MS Outlook, and Office 365
- Working knowledge of VMware, networking concepts, and ITIL practices
- Excellent communication and customer handling skills
- Willing to work in rotational (24/7) shifts
Why Join Us?
- Salary between ₹4 – ₹7 LPA
- Cab Facility Available
- Opportunity to work with global clients
- Career growth in IT Infrastructure and Technical Support
- Professional learning and development opportunities
Apply now with your updated resume to be considered for this opportunity.
*Note: This position is strictly for experienced candidates with a minimum of 1+ years of International Technical Support experience.
*15 years of full-time education is mandatory.
Pay: ₹482,761.71 - ₹700,000.32 per year
Benefits:
- Commuter assistance
- Flexible schedule
- Health insurance
Education:
- Bachelor's (Required)
Experience:
- International Technical support: 1 year (Required)
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
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