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jobs in Wagle Estate, Thane, Maharashtra
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- Skyleaf ConsultantsMumbai, Maharashtra
- Experience managing a customer support/call center team in e-commerce.
- Solve Serious Complaints: Investigate big customer issues and work with other teams to…
English Teacher - Work from Home
Multiple openingsPlanetSparkRemote in Maharashtra- Work from home
- Flexible schedule
- 3 pm – 10 pm IST (India students).
- As an Online English Teacher, you’ll conduct engaging demo and live sessions with students from India, the Middle East, the…
- LW Traders & Exim Pvt. Ltd.Hybrid work in Mulund West, Mumbai, Maharashtra
- This is an excellent opportunity for a fresher with a keen interest in sales and marketing (all training will be provided).
- Elite ButlersMumbai, Maharashtra
- Prior exposure to the hospitality, luxury, lifestyle, aviation, or premium service industry will be an added advantage.
- Corporate Gifting & Protocol Management.
- Headstrong HR Consulting ServicesMumbai, Maharashtra
- We are seeking a diligent and organized Construction Site Store Keeper to manage the inventory of materials, tools, and equipment at our construction site.
- Skyleaf ConsultantsMumbai, Maharashtra
- The role involves proactive communication, case ownership, and escalation management to ensure high service quality and client satisfaction.
- Optisupply Chain solution Private LimitedWagle Estate, Thane, Maharashtra
- The role involves working closely with warehouse teams, clients, vendors, and cross-functional stakeholders to design practical solutions and deliver efficient,…
- ISSGF India Private LimitedAiroli, Navi Mumbai, Maharashtra
- 3–5 years of experience in reception & administration.
- Welcome and assist visitors, clients, and business associates.
- Larsen & ToubroPowai, Mumbai, Maharashtra
- Procurement & Sourcing Vendor Development Cost Savings Procurement Supply Chain Management Strategic Sourcing Materials Management Contract Management SAP…
- View all Larsen & Toubro jobs - Powai, Mumbai, Maharashtra jobs
- Salary Search: procurement salaries
- See popular questions & answers about Larsen & Toubro
Guest Relations Executive
Multiple openingsGolden Swan Country Club (Thane West)Maharashtra- Paid time off
- Paid sick time
- Communication Skills (spoken and written) must be excellent.
- Communication Skills (spoken and written) must be excellent especially English.
- Flipspaces Technology Labs Pvt LtdMumbai Suburban District, Maharashtra
- Evaluate and implement productivity tools that improve scheduling, follow-ups and information retrieval.
- Meeting Management and Minutes of Meetings.
- United Way MumbaiMumbai, Maharashtra
- Post-Graduation in development studies (preference to be given with focus on Education sector).
- Organized and an excellent communicator- written as well as oral…
- United Way MumbaiMumbai, Maharashtra
- Post-Graduation in development studies (preference to be given with focus on Education sector).
- Organized and an excellent communicator- written as well as oral…
- IKEAMaharashtra
- Experience in customer service and retail environment.
- Your ability to remain calm under pressure and handle complaints with empathy makes you a great fit for…
- Avenue Supermarts Ltd - DmartHiranandani Estate, Thane, Maharashtra
- If complaints are critical or require any further clarification need to speak with the customers & store managers.
- Good understanding of MS Word and MS Excel.
- Keding Enterprises Private LimitedGoregaon East, Mumbai, Maharashtra
- This position requires a 1-to-2-month onboarding training program at our Taiwan headquarters.
- Provide product training, pre-sales support, and post-sales…
Job Post Details
Customer Support Manager
Mumbai, Maharashtra
₹15,00,000 - ₹20,00,000 a year
-
Full-time
Customer Support Manager
Job details
₹15,00,000 - ₹20,00,000 a year
Full-time
Mumbai, Maharashtra
Full job description
Highlights:
5.00 - 10.00 Years
15.00 - 20.00 INR (Lacs)/Yearly
Full-time
Mumbai, Mumbai Suburbs
Roles & Responsibility
What You’ll Do:
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Solve Serious Complaints: Investigate big customer issues and work with other teams to fix them.
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Follow Rules: Make sure complaints are handled legally and fairly.
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Talk to Customers: Keep them updated on how their complaints are being resolved.
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Improve Processes: Find patterns in complaints and suggest ways to prevent future problems.
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Keep Records: Document everything for quality checks.
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Report to Management: Share updates on complaints and suggest improvements.
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Train & Lead: Guide junior staff on how to handle complaints better.
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Handle Escalations: Be the go-to person for the toughest customer issues.
Requirements
Skills Needed:
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Experience managing a customer support/call center team in e-commerce.
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Good with data, Microsoft Office, and CRM tools (like Salesforce).
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Strong communication (written and verbal).
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Ability to make quick decisions and improve processes.
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