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The Benchmark jobs in Jaipur, Rajasthan

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    • Achieve daily/weekly/monthly KPIs, SLA targets, and call quality benchmarks.
    • If you are an excellent communicator with strong problem-solving skills, *…
    • View all Shree Shyam water Suppliers jobs - Jaipur, Rajasthan jobs - Call Center Representative jobs in Jaipur, Rajasthan
    • Salary Search: hindi fresher call center agent salaries in Jaipur, Rajasthan
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Job Post Details

hindi fresher call center agent - job post

Shree Shyam water Suppliers
Jaipur, Rajasthan
₹8,920.05 - ₹15,000.00 a month

Job details

Pay

  • ₹8,920.05 - ₹15,000.00 a month

Job type

  • Fresher
  • Full-time

Shift and schedule

  • Night shift
  • Rotational shift

Location

Jaipur, Rajasthan

Benefits

Pulled from the full job description

  • Health insurance
  • Paid time off
  • Work from home

Full job description

We are hiring a Customer Care Executive to join our growing Customer Support / BPO / Call Center team. This is a great opportunity for candidates looking for work from home jobs, remote customer service jobs, or office-based customer support jobs who are passionate about delivering excellent customer satisfaction, client servicing, and query resolution.

If you are an excellent communicator with strong problem-solving skills, active listening skills, and a customer-first attitude, this Customer Care Executive / Customer Support Executive / Telecaller / CSR (Customer Service Representative) role is perfect for you.

Key Responsibilities

  • Handle inbound and outbound calls, live chat support, email support, and social media queries professionally.
  • Resolve customer complaints, service issues, and product queries promptly and effectively.
  • Provide accurate information regarding products, services, billing, and order status.
  • Maintain high standards of customer satisfaction (CSAT) and first call resolution (FCR).
  • Escalate unresolved issues to the appropriate department/team lead when necessary.
  • Update and maintain customer records using CRM software (Salesforce, Zoho, Freshdesk, etc.).
  • Achieve daily/weekly/monthly KPIs, SLA targets, and call quality benchmarks.
  • Cross-sell / up-sell products or services where applicable.
  • Follow company policies, scripts, and communication guidelines.
  • Collaborate with backend teams, technical support, and sales teams for query resolution.

Required Skills (Keywords)

  • Excellent verbal and written communication skills (English/Hindi/Regional language)
  • Strong customer service skills and interpersonal skills
  • Problem-solving and conflict resolution abilities
  • Multitasking and time management
  • Basic computer skills / typing skills / MS Office
  • Familiarity with CRM tools, helpdesk software, ticketing systems
  • Voice process / Non-voice process experience preferred
  • Ability to work in rotational shifts / night shifts / flexible shifts
  • Patience, empathy, and a positive attitude
  • Prior experience in BPO, call center, telecalling, or customer support is a plus

Eligibility Criteria

  • Minimum qualification: 12th Pass / Graduate / Undergraduate
  • Freshers are welcome to apply
  • Candidates with experience in customer support, telecalling, back-office, or client servicing preferred
  • Must have a laptop/desktop, stable internet connection, and headset (for Work From Home role)
  • Willingness to work in rotational shifts

Why Join Us? (Perks & Benefits)

  • 100% Work From Home / Remote job opportunity
  • Attractive salary + performance incentives
  • Health insurance and other employee benefits
  • Career growth and skill development training
  • Friendly and supportive work culture
  • Weekly offs / Paid leaves
  • Opportunity to work with a fast-growing, customer-centric company

Pay: ₹8,920.05 - ₹15,000.00 per month

Work Location: In person

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