The Benchmark jobs in Jaipur, Rajasthan
- Shree Shyam water SuppliersJaipur, Rajasthan
- Health insurance
- Paid time off
- Work from home
- Achieve daily/weekly/monthly KPIs, SLA targets, and call quality benchmarks.
- If you are an excellent communicator with strong problem-solving skills, *…
- Genpact India Pvt. Ltd.Jaipur, Rajasthan
- Track and monitor market trends, regulatory updates, and industry benchmarks to inform decision-making.
- Responsibilities: - Analyze and evaluate commercial…
View similar jobs with this employerMagpie Placement Services LLPJaipur, Rajasthan- Food provided
- Health insurance
- Paid time off
- Paid sick time
- Life insurance
- Leave encashment
- Adhere to quality standards, compliance requirements, and productivity benchmarks.
- Salary:* ₹26,000 – ₹34,000 CTC + Performance Incentives + Travel Allowance /…
Customer Support Executive
Often replies in 1 daySaadaaJaipur, Rajasthan- We are looking for a Customer Support Executive who will be the voice of सादा / SAADAA for our customers.
- You will handle queries, resolve issues, and ensure…
- Indifi Technologies Pvt. LtdJaipur, Rajasthan
- Flexible schedule
- Meet the TAT benchmarks on loan processing.
- To enable growth in SCF Business by identifying potential clients.
- Timely completion of tasks assigned for the day.
- View all Indifi Technologies Pvt. Ltd jobs - Jaipur, Rajasthan jobs
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- Eventrics Multi Tasking Solutions Pvt LtdJaipur, Rajasthan
- * Provide strategic direction to executive leadership, establishing benchmarks for sustainable growth and market expansion.
- NIMS UNIVERSITYJaipur, Rajasthan
- Food provided
- The Electric Vehicle (EV) Simulation & Siemens Software Expert is responsible for delivering advanced training, simulation, research, and industrial consultancy…
- CareerOniX Jobs & ConsultantsJaipur, Rajasthan
- Health insurance
- Flexible schedule
- Meeting set productivity and quality benchmarks.
- Making outbound calls to the US to check claim status.
- Following up with insurance companies.
- SARASWATII GLOBAL PVT LTDJaipur, Rajasthan
- Paid time off
- Provident Fund
- Pricing benchmarks in Indian rug market.
- The Domestic Sales professional will be responsible for driving B2B and B2C sales within India, expanding dealer/…
- Bosch GroupJaipur, Rajasthan
- Communicate and provide production plan for the manufacturing team to execute, transmit levelling plan and monitor deviations and report deviations, report…
Creative Production Manager
Often replies in 1 daySaadaaJaipur, Rajasthan- Familiarity with content trends and creative benchmarks.
- The Creative Production Manager will lead all creative video production efforts at सादा / SAADAA.
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Digital Marketing Specialist
Often replies in 1 daySaadaaJaipur, Rajasthan- As a Digital Marketing Specialist, you will be responsible for planning, executing, and optimizing digital marketing campaigns that drive customer acquisition,…
- Vardhman GroupJaipur, Rajasthan
- Cell phone reimbursement
- Commuter assistance
- Provident Fund
- Ensure adherence to service standards and customer satisfaction benchmarks.
- The Head – CRM will be responsible for managing the entire customer lifecycle from…
- Vardhman GroupJaipur, Rajasthan
- Cell phone reimbursement
- Commuter assistance
- Provident Fund
- Ensure adherence to service standards and customer satisfaction benchmarks.
- The Head – CRM will be responsible for managing the entire customer lifecycle from…
- NBA EventsJaipur, Rajasthan
- Revenue Targets: Accountable for quarterly and annual sales targets, driving new business acquisition in B2B corporate, experiential, and large-scale wedding…
- Asian PaintsJaipur, Rajasthan
- The position is that of frontline sales personnel who would primarily be responsible for growth of retail business in the defined territory through creation,…
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Job Post Details
fresher hindi call center agent - job post
Job details
Pay
- ₹10,473.84 - ₹15,000.00 a month
Job type
- Fresher
- Full-time
Shift and schedule
- Night shift
- Rotational shift
Location
Benefits
Pulled from the full job description
- Health insurance
- Paid time off
- Work from home
Full job description
We are hiring a Customer Care Executive to join our growing Customer Support / BPO / Call Center team. This is a great opportunity for candidates looking for work from home jobs, remote customer service jobs, or office-based customer support jobs who are passionate about delivering excellent customer satisfaction, client servicing, and query resolution.
If you are an excellent communicator with strong problem-solving skills, active listening skills, and a customer-first attitude, this Customer Care Executive / Customer Support Executive / Telecaller / CSR (Customer Service Representative) role is perfect for you.
Key Responsibilities
- Handle inbound and outbound calls, live chat support, email support, and social media queries professionally.
- Resolve customer complaints, service issues, and product queries promptly and effectively.
- Provide accurate information regarding products, services, billing, and order status.
- Maintain high standards of customer satisfaction (CSAT) and first call resolution (FCR).
- Escalate unresolved issues to the appropriate department/team lead when necessary.
- Update and maintain customer records using CRM software (Salesforce, Zoho, Freshdesk, etc.).
- Achieve daily/weekly/monthly KPIs, SLA targets, and call quality benchmarks.
- Cross-sell / up-sell products or services where applicable.
- Follow company policies, scripts, and communication guidelines.
- Collaborate with backend teams, technical support, and sales teams for query resolution.
Required Skills (Keywords)
- Excellent verbal and written communication skills (English/Hindi/Regional language)
- Strong customer service skills and interpersonal skills
- Problem-solving and conflict resolution abilities
- Multitasking and time management
- Basic computer skills / typing skills / MS Office
- Familiarity with CRM tools, helpdesk software, ticketing systems
- Voice process / Non-voice process experience preferred
- Ability to work in rotational shifts / night shifts / flexible shifts
- Patience, empathy, and a positive attitude
- Prior experience in BPO, call center, telecalling, or customer support is a plus
Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate / Undergraduate
- Freshers are welcome to apply
- Candidates with experience in customer support, telecalling, back-office, or client servicing preferred
- Must have a laptop/desktop, stable internet connection, and headset (for Work From Home role)
- Willingness to work in rotational shifts
Why Join Us? (Perks & Benefits)
- 100% Work From Home / Remote job opportunity
- Attractive salary + performance incentives
- Health insurance and other employee benefits
- Career growth and skill development training
- Friendly and supportive work culture
- Weekly offs / Paid leaves
- Opportunity to work with a fast-growing, customer-centric company
Pay: ₹10,473.84 - ₹15,000.00 per month
Work Location: In person