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    • Effective communication and stakeholder management skills.
    • At FlyAkeed, we leverage technology to transform corporate travel management.
    • View all FlyAkeed jobs - India jobs - Book Manager jobs in India
    • Salary Search: Booking Management Senior Specialist salaries in India
    • ✅ Experience in guest relations and operational management.
    • ✅ Strong leadership, communication & team management skills.
    • Minimum 1 year of experience in the travel and tourism industry.
    • Coordinate with airlines, hotels, destination management companies (DMCs), and other travel…
    • Candidates passionate about travel and tourism.
    • We are looking for ambitious interns who want hands-on experience in travel operations, sales, and digital…
    • Prepare regular reports on operational performance, financial results, and guest satisfaction for senior management.
    • Experience in event planning or the travel & tourism industry will be preferred.
    • Responsibilities include itinerary planning, venue coordination, guest travel…
    • Required tour and travels executive who can handle the portal.
  • View similar jobs with this employer
    • Oversee and manage all daily travel operations including flight, hotel, transport bookings, and itineraries.
    • Monitor and manage travel budgets, cost efficiency,…
    • Strong client relationship management and stakeholder management skills.
    • Coordinate regularly with hotel owners, management, and staff to ensure smooth day-to-…
    • Provide weekly reports to management on progress in business development and tour execution.
    • Prior experience in travel coordination, tour management, or…
  • View similar jobs with this employer
    • * Strong networking and vendor management capabilities.
    • * Excellent leadership, communication, and team management skills.
    • 0-3 Years Full Time Any degree.
    • Shabab Tourism specializes in creating personalized and stress-free travel experiences from the UAE to destinations worldwide.
    • Meet and exceed sales targets set by the management.
    • Generate leads and build strong relationship with Domestic & International client for events, conferences,…
    • Compensation: Fixed Salary + Performance-Linked Incentive.
    • Generate new B2B business by acquiring corporate clients.

Job Post Details

Booking Management Senior Specialist - job post

FlyAkeed
India•Remote

Full job description

About FlyAkeed:

FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.

Highlights:
  • Current funding stage: Series A
  • FlyAkeed is supported by PIF subsidiary Sanabil Investments, Elm, Artal Capital, and Alrajhi Partners.

At FlyAkeed, we leverage technology to transform corporate travel management. Our Operations team plays a critical role in ensuring seamless travel booking, fulfillment, and customer satisfaction by managing reservations, travel requests, and operational processes through our proprietary platform.


Role Overview

The Booking Management Senior Specialist is responsible for handling complex travel bookings, ensuring booking accuracy, supporting operational excellence, and delivering exceptional customer service. This role serves as a subject matter expert within the Operations team, managing escalations, optimizing booking processes, and collaborating with cross-functional teams to ensure seamless travel experiences for corporate clients.

Key Responsibilities
  • Manage and process flight, hotel, and travel-related bookings accurately and efficiently.
  • Handle complex booking requests, modifications, cancellations, and travel disruptions.
  • Monitor booking quality, compliance, and operational service standards.
  • Investigate and resolve booking-related issues and customer escalations.
  • Ensure adherence to company policies, travel regulations, and supplier requirements.
  • Collaborate with Customer Experience, Commercial, Product, and Technology teams to improve service delivery.
  • Identify process improvement opportunities and contribute to automation initiatives.
  • Support training and onboarding of new team members and share operational best practices.
  • Maintain accurate booking records and documentation within internal systems.
  • Prepare operational reports and provide insights on booking trends, challenges, and performance metrics.

Requirements
  • Bachelor's degree in Tourism, Hospitality Management, Business Administration, or a related field.
  • 3–5 years of experience in travel operations, booking management, or corporate travel services.
  • Strong knowledge of airline reservation systems, GDS platforms (such as Amadeus, Sabre, or Galileo), and travel industry processes.
  • Experience handling complex travel itineraries, booking modifications, cancellations, and travel disruptions.
  • Excellent problem-solving and decision-making skills with a customer-focused mindset.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in data analysis, reporting, and operational performance tracking.
  • Effective communication and stakeholder management skills.
  • Ability to work collaboratively across cross-functional teams.
  • Fluency in English is required; Arabic is a plus.
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