Tourism jobs in Haryana

We are looking for an enthusiastic and organized Tour Coordinator to manage travel arrangements, coordinate tour operations, assist customers, and ensure a smooth travel experience. The ideal candidate should possess excellent communication skills, customer service orientation, and the ability to handle multiple travel bookings and tour schedules efficiently.

Key ResponsibilitiesTour Planning & Coordination

• Plan and coordinate domestic and international tour packages.
• Arrange transportation, accommodation, sightseeing, and other travel services.
• Prepare detailed itineraries for clients.
• Coordinate with hotels, airlines, transport providers, and local vendors.

Customer Service

• Assist customers with tour inquiries and bookings.
• Provide accurate information regarding destinations, travel requirements, and tour schedules.
• Handle customer complaints and resolve travel-related issues promptly.
• Maintain regular communication with travelers before, during, and after tours.

Booking & Documentation

• Process tour reservations and travel bookings.
• Prepare travel documents, vouchers, invoices, and confirmation letters.
• Ensure all bookings are updated in the system.
• Maintain records of customer details and travel arrangements.

Vendor Management

• Negotiate rates and coordinate services with travel suppliers.
• Develop and maintain relationships with hotels, transport operators, and tour guides.
• Monitor vendor performance and service quality.

Administrative Tasks

• Prepare tour reports and maintain operational records.
• Coordinate payment collection and booking confirmations.
• Assist in promotional activities and tour package development.

Required Qualifications

• Bachelor's Degree in Tourism, Hospitality, Business Administration, or related field.
• 1–3 years of experience in travel, tourism, or tour coordination.
• Freshers with excellent communication skills may also apply.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Knowledge of domestic and international travel destinations.
• Proficiency in MS Office (Excel, Word, Outlook).
• Ability to manage multiple bookings and deadlines.
• Problem-solving and organizational skills.
• Familiarity with travel booking systems is an advantage.

Preferred Qualifications

• Experience in a travel agency, tour operator, or hospitality industry.
• Knowledge of visa processing and travel documentation.
• Ability to communicate in English and Hindi.

Pay: ₹45,567.68 - ₹52,502.65 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• tour Coordinator: 2 years (Required)

Work Location: In person