Typing Typing jobs in Santacruz, Mumbai, Maharashtra

Job Summary

We are looking for a detail-oriented and proactive Data Entry Executive to join our travel company. The candidate will be responsible for accurately entering customer and booking information, maintaining travel records, and making outbound/inbound calls to clients for follow-ups, confirmations, and inquiries.

Key Responsibilities

• Enter customer details, bookings, and travel information accurately into the company system.
• Maintain and update client databases, invoices, and booking records.
• Verify data for accuracy and resolve any discrepancies.
• Call customers to follow up on travel inquiries and bookings.
• Confirm hotel, flight, visa, and tour package details with clients.
• Handle basic customer queries over phone and WhatsApp.
• Coordinate with the sales and operations team regarding bookings and documentation.
• Collect pending documents and payments through regular follow-up calls.
• Maintain daily reports of calls, inquiries, bookings, and data entries.
• Assist with administrative and office tasks as required.

Required Skills

• Good communication skills in English, Hindi, and Marathi (preferred).
• Basic knowledge of MS Excel, MS Word, and Google Sheets.
• Good typing speed with high accuracy.
• Strong attention to detail and organizational skills.
• Ability to handle customer calls professionally.
• Basic knowledge of tours, travel packages, and destinations is an advantage.

Qualifications

• Minimum: HSC (12th Pass) / Graduate preferred.
• 0–2 years of experience in Data Entry, Customer Service, Telecalling, or the Travel Industry.
• Freshers with good communication skills are welcome to apply.

Preferred Qualities

• Friendly and customer-focused attitude.
• Ability to work under deadlines.
• Quick learner with a positive attitude.
• Team player with good time management skills.

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person