UBS jobs

India

Operations

Global Wealth Management

333856BR

Mumbai

Full Time

Your role

Are you incredibly organized with an eye for detail? Do you know how to take care of business?

We are looking for an Operations Specialist who will be responsible for end-to-end processing of paper and electronic check items cleared through the Federal Reserve, including posting adjustments, researching discrepancies, and processing Fed returns. This role ensures timely, accurate settlement and strict compliance with Federal Reserve, Reg CC, and internal bank policies.


Key Responsibilities:

• Investigate and resolve client inquiries related to payment issues, including sanctions holds, returned funds, and payment cancellations.
• Monitor and manage payment queues, ensuring timely resolution of flagged or delayed transactions.
• Collaborate with internal teams (e.g., Compliance, Operations, Risk) to resolve complex cases and escalate issues when necessary.
• Maintain accurate records of investigations and resolutions in accordance with regulatory and internal standards.
• Identify trends or recurring issues and recommend process improvements.
• Support audit and compliance reviews by providing documentation and insights into investigation processes.

You’ll be part of a collaborative team that supports global payment operations located in Mumbai India. The role offers opportunities to contribute to process enhancements and play a key role in safeguarding client transactions.

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

UBS Business Solutions SA
UBS Recruiting

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.