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Job Post Details
Customer Support Executive (CSE)
Customer Support Executive (CSE)
Job details
Full job description
Job Title: Chat Support Executive
Location: Rohini Sec - 3, Delhi - 110085
6 Days Working
Rotational shifts
Job Summary:
As a Chat Support Executive, you will play a crucial role in providing exceptional customer service to clients through chat-based communication channels. You will be responsible for handling client inquiries, resolving issues, and ensuring a positive customer experience. The role requires excellent typing skills, computer proficiency, and a strong command of written English. You will be part of a dynamic team in an international process with rotational shifts.
Key Responsibilities:
1. Chat Support: Provide efficient and professional chat-based support to clients by promptly responding to inquiries, resolving issues, and addressing concerns.
2. Typing Skills: Maintain quick and accurate responses during chat interactions.
3. Written Communication: Maintain high-quality written communication in English, ensuring clarity, grammar, and spelling are impeccable.
4. Shift Flexibility: Adapt to rotational shifts as part of the international process to ensure 24/7 chat support coverage.
Qualifications:
1. Proven experience in chat-based customer support or a related field is a plus.
2. Excellent typing skills
3. Proficiency in computer usage
4. Strong command of written English
5. Excellent interpersonal and communication skills.
6. Flexibility to work in rotational shifts
About Us:
Nethues Technologies Pvt. Ltd. is an established name in the web and mobile app development industry having a rich clientele spread across the globe. With a working strength of more than 350 people, we have our offices in the USA and the UK. We offer a rich environment and ample opportunities for our employees to grow and mature as experts in their respective fields.
What Sets Us Apart
20+ Years old company
ISO 9001:2008 certified
Proper policies in place
Timely increments
Certified in multiple technologies
Pay: ₹28,000.00 - ₹35,000.00 per month
Work Location: In person