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    • Growth Opportunities: Periodic performance appraisals and career escalation paths into senior operations or team lead roles.
    • View all Scholarship Wallah jobs - Remote jobs
    • Salary Search: Back Office Executive salaries in Remote
    • Follow up with existing leads regularly.
    • Complete pending follow-up calls.
    • Follow up until the student completes admission.
    • 10 Admissions – ₹5,000 Bonus.
    • Please note that this role requires a 5:00 AM – 2:00 PM IST shift, with a weekly off on Tuesday (Saturday and Sunday are standard working days).
    • International Customer Support Executive – Inbound Voice (Gurgaon).
    • This is a full-time, work-from-office* role based in Gurgaon, ideal for *freshers and…
    • Strong customer service mindset with proactive follow-up throughout the logistics process.
    • Flexible remote working environment with clear management processes…
    • Keep operational records, documentation and trackers accurate, organised and up to date.
    • Support the day-to-day operational tasks that keep our platform…
    • Key Responsibilities: • Assist in the development and implementation of business strategies • Conduct market research and analyze trends • Support project…
    • Follow up with interested prospects to maximize conversions.
    • Employment Type:* Full-Time | 6-day work week.
    • Pay:* ₹20,000 per month + incentives.
    • Graduation: Any grad is eligible (except law/diploma).
    • Experience: 0-3 years (Previous exp. in customer service role).
    • Shifts: Flexible with any shift.
    • Strong organizational, coordination, and follow-up skills.
    • Opportunities for career growth into Client Success Management, Account Management, Product…
    • Join Lunetron Web Services LLP's Paid Industrial Training Program and gain practical experience through live projects, expert mentorship, and hands-on learning…
    • Follow up with interested candidates.
    • Job Type:* Full-time / Part-time.
    • We are looking for enthusiastic and confident Telecaller Executives to connect with…
    • Follow up regularly with interested candidates until admission is completed.
    • Understand students' educational background and career goals to recommend suitable…
    • Follow up with leads and convert them into customers.
    • The ideal candidate should have excellent communication skills and a passion for sales and business…
    • Follow up with internal teams to ensure timely task completion.
    • Manage the Director's calendar, meetings, and appointments.
    • Bachelor's degree in any discipline.

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Job Post Details

Back Office Executive - job post

Scholarship Wallah
Remote
Up to ₹40,000 a month

Job details

Pay

  • Up to ₹40,000 a month

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Paid time off
  • Work from home

Full job description

Job Description: Back Office Executive (Work From Home)

Company: Scholarship Wallah

Role: Back Office Executive

Location: Remote / Work From Home (Pan-India)

Employment Type: Full-Time

Salary: Up to ₹40,000 per month (based on experience & skillset)

About Scholarship Wallah

At Scholarship Wallah, our mission is to make quality education accessible across India. We empower students by guiding them through scholarship alerts, educational grants, document verification, and admission updates so no deserving student's education goes unfunded.

Role Overview

We are looking for a detail-oriented, reliable Work From Home Back Office Executive to support our core operations. In this role, you will be responsible for handling student scholarship data, verifying applicant documentation, updating internal databases, managing backend coordination, and resolving non-telephonic student queries via email and chat ticketing systems.

Key Responsibilities

  • Data Management & Entry: Accurately enter, update, and maintain student application records, scholarship updates, and database logs using Excel/Google Sheets and internal CRM tools.
  • Document Verification: Review student applications, mark sheets, income certificates, ID proofs, and scholarship claim documents for completeness and accuracy.
  • Query & Support Resolution: Address student and parent inquiries related to scholarship statuses, application procedures, and deadlines via email, web tickets, or chat support.
  • Backend Coordination: Liaise with verification teams and internal department leads to ensure smooth, error-free application processing and timely scholarship dispatches.
  • Reporting: Prepare daily, weekly, and monthly status reports on processed applications, pending verifications, and query resolution metrics.
  • Quality Assurance: Maintain strict confidentiality of student data and adhere to company data security guidelines.

Remote Work Setup Requirements

Since this is a 100% remote position, candidates must have:

  • A functional Laptop / Desktop (Windows 10/11 or macOS) with an updated antivirus.
  • High-speed, stable Internet Connection (minimum 25–50 Mbps broadband/fiber).
  • A quiet, distraction-free home office environment during shift hours.

Key Competencies

  • Attention to Detail: High accuracy in handling data and spotting document discrepancies.
  • Time Management: Ability to prioritize tasks and meet daily processing quotas.
  • Problem-Solving: Proactive in resolving backend bottlenecks and student issues.
  • Integrity: Strong commitment to keeping sensitive student and financial records secure.

Salary & Benefits

  • Salary: Up to ₹40,000 / month (commensurate with performance and experience).
  • Work Flexibility: 100% Work-From-Home setup saving daily commute time and costs.
  • Paid Time Off: Paid leave policy and holiday coverage.
  • Growth Opportunities: Periodic performance appraisals and career escalation paths into senior operations or team lead roles.

Pay: Up to ₹40,000.00 per month

Work Location: Remote

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