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Position: CRM Executive (Part-Time)

Employment Type: Part-Time

Work Location: Work From Home

• 2 Days of Training at Hyderabad or Visakhapatnam Office

This is not a sales position. The role focuses on customer relationship management, promotional activities, and execution of government schemes.

Job Summary:

We are looking for enthusiastic and self-motivated CRM Executives to support a government project through customer relationship management, promotional activities, and execution. This role involves interacting with beneficiaries, maintaining accurate records, updating CRM systems, and ensuring smooth communication. This is not a sales role.

Key Responsibilities:

• Contact and communicate with customers/beneficiaries through phone calls and other communication channels.
• Maintain and update customer information in the CRM system accurately.
• Assist in promoting and executing government schemes and initiatives.
• Address customer queries and provide appropriate information.
• Follow up with customers as required.
• Coordinate with internal teams to ensure smooth process execution.
• Maintain daily work reports and achieve assigned productivity targets.
• Ensure data accuracy and confidentiality while handling customer information.
• Work independently while collaborating effectively with the team.

Education Qualification:

• ITI, Diploma, Any Degree, B.Tech
• Minimum qualification: Intermediate (12th Pass) is mandatory.

Required Skills:

• Excellent communication and interpersonal skills.
• Basic computer knowledge (MS Office, Email, Internet).
• Strong problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.
• Good organizational and time-management skills.
• Willingness to learn and adapt to new processes.

Preferred Candidate Profile:

• Good verbal communication in English and the local language.
• Positive attitude and customer-focused approach.
• Ability to handle multiple tasks efficiently.
• Freshers and experienced candidates are welcome to apply.

Benefits:

• Work From Home opportunity.
• Flexible part-time working hours.
• Professional training and development.
• Opportunity to work on government-related projects.
• Supportive and collaborative work environment.

Pay: ₹1,000.00 - ₹2,000.00 per hour

Benefits:

• Work from home

Work Location: Remote