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Job Post Details
Business Development(Night Shift) - job post
Job details
Pay
- ₹13,920.11 - ₹58,058.11 a month
Job type
- Permanent
- Full-time
Shift and schedule
- Night shift
Full job description
Desired Candidate Basic Profile:
· Education & Professional Certifications: Graduation; 10+2+3/4 years of formal education.
· Work Experience: 1 to 5 years of real time experience in US/UK/Canadian Geo.
· Excellent interpersonal verbal and written communication skills (business emails and chats)
· Knowledge of basic computer operations, Microsoft Excel & ability to learn.
· Willingness to rotate/delay shifts as needed by the business needs.
Job Description:
· Handle Inbound and Outbound calls/chats to help/clarify/suggest appropriately ensuring sale of the products.
· Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate training options.
· Efficiently and effectively execute up-selling and cross-selling to meet set monthly/Quarterly revenue targets.
· Closely co-ordinate with immediate Supervisor, plan & further optimize effective Campaigns in order to meet set monthly/Quarterly revenue targets.
· Ensure registration & sales data are processed to create a funnel-pipeline for higher value sales and generate repeated business opportunities.
· Work on building industry knowledge about the assigned vertical and successfully complete various Development Training programs offered as per the business needs.
· Accurately update and maintain various database trackers.
· Handle Inbound, Outbound calls/chats to successfully execute various time bound campaigns to reach to the past and current customers.
· Meet customer requirements through first contact resolution.
· Bring any high potential cases or any irate customer to your immediate supervisor’s immediate attention.
· Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
Pay: ₹13,920.11 - ₹58,058.11 per month
Location:
- Bangalore City, Bengaluru, Karnataka (Required)
Shift availability:
- Night Shift (Preferred)
Work Location: Remote