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IT Support Executive (Bengaluru)
Bengaluru, Karnataka
₹25,000 - ₹30,000 a month
Permanent, Full-time

Job details

₹25,000 - ₹30,000 a month
Health insurance, Provident Fund
Permanent, Full-time
Bengaluru, Karnataka

Full job description

Hiring: IT Support Executive | Bangalore
Location: Bangalore (On-site)
Position: IT Support Executive
Reporting To: Manager – Warehouse

Key Responsibilities

  • Diagnose and resolve hardware, software, and network issues.
  • Configure laptops/desktops, image devices, and manage user access.
  • Support Microsoft 365, Teams, video conferencing, and remote work tools.
  • Provide on-site and remote IT support to end users.
  • Maintain IT asset records and technical documentation.
  • Perform system updates, software installations, and configuration changes.
  • Coordinate with vendors for repairs and replacements.
  • Monitor data backups, antivirus, patch management, and endpoint security.
  • Manage support tickets and ensure timely issue resolution.

Eligibility

  • 2–4 years of experience in IT Support / Desktop Support / Helpdesk.
  • Hands-on experience with Windows and macOS.
  • Good knowledge of Microsoft 365, Microsoft Teams, and Active Directory.
  • Experience troubleshooting desktops, laptops, printers, email, and network issues.
  • Familiarity with remote support tools, ticketing systems, and IT documentation.
  • Strong communication, customer service, and time management skills.
  • Ability to work independently and as part of a team.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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