Skip to main content
Upload your CV and find your next job on Indeed!

Voice Process jobs in Chennai, Tamil Nadu

Sort by: -
HCLTech logo
Process Associate-Voice
HCLTech
·
3.7
Ambattur, Chennai, Tamil Nadu

Job details

Pay information not provided
Ambattur, Chennai, Tamil Nadu

Full job description

Process Associate-Voice
Ambattur, Tamil Nadu

Job Summary

To work independently and provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA and quality standards.

Key Responsibilities

1. Improving Skill Level Through Self Development / Nominating Training Programs Skill Reverification Tests
2. Meet The Defined Quality Scores And Process Improvement
3. The Individual Should Be Able To Work Effectively In A Team Whilst Enthusing Others To Do The Same For Achievement Of Common Goals Of The Team
4. To Consistently Meet Or Exceed Csat Parameters As Defined For The Process.
Let Employers Find YouUpload Your Resume